Field Service Representative- Water Technologies
About The Position
The Field Service Representative provides operations and maintenance expertise for customer water treatment systems across a variety of industries. The role works with technologies including media filtration, softening, reverse osmosis, ion exchange, de-oxygenation, electro deionization, and ultrafiltration. The representative conducts maintenance and calibration, troubleshoots equipment, monitors and optimizes system performance, and ensures contract volume and water-quality specifications are met. The position involves working independently and remotely, supporting customer teams, and providing informal system operation and maintenance training. The employee must live within one hour of the site location.
Requirements
- High school diploma, GED, home school certification, or international equivalent.
- At least 2 years of service or maintenance experience, or equivalent experience in an industrial environment.
- Valid driver's license.
- Demonstrated ability to work independently and remotely with project teams.
- Ability to lift 35 pounds.
- Must live within one hour of the site location.
Nice To Haves
- Bachelor's or associate degree in science or engineering (STEM).
- Technical certificate in instrumentation.
Responsibilities
- Conduct maintenance and calibration activities.
- Consult with customer management and operations teams.
- Ensure contract compliance with volume and quality specifications.
- Operate, monitor, and optimize equipment performance.
- Troubleshoot mechanical, electrical, and control systems on valves, air compressors, ejectors, process pumps, blowers, and instrumentation.
- Create and maintain site paperwork and provide customers with detailed technical summaries of work performed.
- Maintain spare-parts inventory and adequate supplies of chemicals and replacement parts.
- Monitor and maintain chemical injection systems.
- Perform analytical testing, including turbidity, hardness, chlorine, pH, CO2, O2, SDI, TOC, and other site-specific testing.
- Review customer plant installations against water technologies reference drawings, including P&IDs, electrical schematics, and general arrangement drawings.
- Provide customers with informal training on operating and maintaining their systems.
- Perform other duties as assigned.
Benefits
- Medical, dental, and vision insurance starting day one.
- Life insurance.
- Paid time off.
- Paid holidays.
- Parental leave.
- 401(k) plan with a 3% default contribution plus matching.
- Flexible spending and health savings accounts.
- AD&D insurance.
- Disability insurance.
- Tuition reimbursement.
- Comprehensive mentoring and technical and commercial training.
- Career advancement opportunities.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
