Field Service Representative - Industrial Water Treatment
About The Position
Veolia is seeking a Field Service Representative in its Chemical Solutions and Monitoring division to provide on-site technical service as the primary technical liaison between Veolia and industrial customers. Based at a customer site in Lincoln, Nebraska, the role works independently across multiple industries and customer sites, installing, maintaining, and troubleshooting chemical feed equipment and water treatment systems while building customer relationships through technical expertise. The position includes testing and analyzing water, advising and training customer teams, optimizing systems, and resolving equipment issues both remotely and on site. The representative also maintains service documentation and inventory, follows safety protocols, and coordinates with sales teams to support service delivery across the assigned territory.
Requirements
- 2–5 years of experience in instrumentation and electronics, plant operations or maintenance, or equivalent technical training.
- Excellent communication and customer service skills.
- Computer proficiency and mathematical skills for technical analysis.
- Strong troubleshooting abilities for electrical and mechanical systems.
- Self-motivated, able to work independently, and able to manage multiple priorities.
- Safety-minded and able to work in various industrial environments.
- Able to lift and carry up to 60 pounds and perform precision work as needed; frequency varies by worksite.
- Valid driver's license and willingness to travel; a learner's permit or G1/G2 class does not qualify.
- Must be eligible to lawfully work in the U.S. immediately; the employer will not sponsor work authorization.
Nice To Haves
- Technical degree or diploma in Electrical Technology, Electronics, Instrumentation, Mechanical Engineering, or a related discipline.
- High school diploma or GED; candidates without either may be considered with approximately 5 years of relevant work experience.
- Familiarity with water treatment processes and industrial equipment.
Responsibilities
- Install, commission, and service chemical feed equipment, pumps, controllers, and instrumentation systems at customer locations.
- Obtain water samples, perform tests such as pH, conductivity, hardness, silica, and PTSA, and enter data into Veolia’s Insight trending platform.
- Provide technical recommendations, training, and solutions to customer management and technical teams.
- Perform water analysis, calibrate equipment, program controllers, and conduct preventative maintenance.
- Diagnose and resolve system issues using remote support technologies and on-site interventions.
- Maintain detailed service reports and manage inventory.
- Follow safety protocols and compliance requirements in industrial environments.
- Support multiple customer sites within the assigned territory and coordinate with sales teams for service delivery.
- Build customer relationships and contribute to territory growth through technical service and customer satisfaction.
- Continue learning and adapting to new technologies.
Benefits
- Medical, dental, and vision insurance starting on day one.
- Life insurance.
- Paid time off.
- Paid holidays.
- Parental leave.
- 401(k) plan.
- Flexible spending and health savings accounts.
- AD&D insurance.
- Disability insurance.
- Tuition reimbursement.
- Opportunity for advancement and career development.
- Training in valuable skills.
- Opportunity for new challenges.
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What This Job Offers
Job Type
Full-time
Education Level
High school or GED
