Field Service Representative

Opus • West Lake Hills, TX

14h

About The Position

Opus Inspection is hiring a Field Service Representative in the Austin, Texas area. The role serves as an electronic technician in Field Service Support, installing, repairing, maintaining, and calibrating equipment, instruments, and analytical systems used in the emissions inspection program. The representative maintains a territory of approximately 1,600 customers, works independently without direct supervision, and collaborates with other technicians to serve customers across a state or regional area.

Requirements

• High school diploma or equivalent.
• PC diagnostic capabilities, including knowledge of Windows operating systems.
• Ability to measure AC and DC voltages, measure current, and check ohms using a digital multimeter.
• Ability to read schematic drawings.
• Ability to use a standard set of tools.
• Excellent customer service skills.
• Working knowledge of standard business practices.
• Superior verbal and written communication skills.
• Valid driver’s license to operate a company vehicle.
• Basic computer data-entry skills.
• Ability to lift moderate to heavy items.
• Ability to stand, sit, stoop, bend, crawl, and crouch in extreme hot and cold conditions.
• Ability to travel and work outside normal operating hours.

Responsibilities

• Troubleshoot equipment and analyze relevant documents to identify causes of equipment trouble and malfunctions in major test equipment and test procedures within the designated territory.
• Perform maintenance on instruments and equipment.
• Provide a high level of customer satisfaction to assigned accounts.
• Generate consumable and service sales, including service agreements.
• Complete paperwork and reports for assigned work and assist with records, reports, and other test documents.
• Maintain accurate inventory of items in the representative’s possession.
• Train customers in proper operation and maintenance of motor vehicle inspection equipment.
• Perform preventive maintenance on the assigned company vehicle.
• Perform other duties as assigned.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED