Field Service Repair Technician
About The Position
The Field Service Repair Technician performs inspection, repair, and refurbishment of surgical instruments in a field-based setting. Technicians work from mobile repair trucks at customer sites and, in more condensed markets, at regional labs. The role focuses on delivering timely, quality repairs that meet compliance standards and provide a strong customer experience. Previous instrument repair experience is not required; training is provided. The job requires daily driving of a company vehicle and may involve occasional overnight travel. The technician primarily works inside a mobile repair truck, with frequent trips inside hospitals, and may support various locations throughout the assigned Ohio territory according to service agreements, customer needs, and staffing levels. This is a safety-sensitive position. STERIS conducts a seven-year driving record check during onboarding.
Requirements
- High school diploma or GED.
- At least 1 year of hands-on, verifiable technical experience.
- Be at least 21 years old due to driving requirements.
- Pass a DOT medical/physical exam, comply with DOT regulations, and conduct basic box truck safety checks.
- Have a valid driver’s license with an acceptable driving record.
- Meet flexible schedules with early or late hours, sometimes outside normal business hours, including nights and weekends, based on customer needs.
- Be based in Ohio to support and service customers in the assigned territory.
Responsibilities
- Perform basic-level repair and maintenance of surgical instruments, including ultrasonic cleaning, buffing and polishing, bending, shaping, sharpening, work on hinge points and serrations, and brazing.
- Provide invoices, work orders, and daily documentation in accordance with customer reporting and contractual and regulatory requirements, including end-of-day reporting such as the OAR.
- Complete Preventative Maintenance Inspections (PMI) as needed, within training and capability level.
- Follow DOT, company, and customer protocols for safe operation of the On Location repair truck, including vehicle and equipment safety procedures.
- Follow company safety and health policies, use personal protective equipment, and complete safety observations according to site requirements.
- Travel by company vehicle to customer sites and regional labs, and provide support at various locations within the assigned territory.
- Make frequent trips inside hospitals while primarily working inside a mobile repair truck.
Benefits
- Market-competitive pay of $23.00–$25.00 per hour; eligible for bonus participation.
- Extensive paid time off and 9 additional holidays.
- Healthcare, dental, and vision benefits.
- Long- and short-term disability coverage.
- 401(k) with company match.
- Maternity and parental leave.
- Optional add-on benefits and program discounts, such as pet insurance.
- Tuition reimbursement and continued education programs.
- Opportunities for advancement in a stable, long-term career.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
