Field Service Repair Technician

STERIS Instrument Management Services, Inc.•Omaha, NE

2d•$21 - $23•Hybrid

About The Position

When surgical instruments are sharpened and working properly, surgeons can focus on providing the best care for their patients. STERIS offers a variety of repair solutions to meet the needs of the Customer including onsite mobile repair services, in house repair lab services, or one of five national repair centers. This is an entry level job, and STERIS will provide training. In this position, you will perform surgical instrument inspection, repair, and refurbishment in a field-based setting (driving and working in a mobile repair truck). Technicians deliver superior Customer Experience by providing timely and quality repairs to meet compliance standards. This position will require frequent overnight travel and frequent travel by driving a company vehicle. STERIS will run a 7 year driving record check, as part of the onboarding process. This 1st shift position is primarily Monday through Friday. Due to the field service nature of this role, your commute will vary: on local days (about 50% of the time), you will meet your colleagues at Customer locations within the greater Omaha area or in nearby cities. The rest of the time, you will drive your own vehicle to meet colleagues in Tea, SD (at which point you will proceed with colleagues on the company repair truck). These overnight trips to Tea will usually last several days in a row, 2 or 3 times per month. You will receive mileage reimbursement for using your own vehicle in these instances, and your travel time is paid as well.

Requirements

High school diploma or GED required
At least 1 year of relevant experience, or 1 year of experience at STERIS. All experience must be verifiable.
Must be able to meet flexible schedules with early/late hours and occasional overnight/out of state travel, based on Customer and business needs.
Must be able to pass a DOT medical/ physical exam and comply with all DOT regulations.
Must have a valid driver’s license with an acceptable driving record (CDL not required) and maintain required vaccines.
Ability to drive DOT regulated vehicle and conduct basic box truck safety checks.
Must be at least 21 years old to meet the FMCSA age requirement for commercial interstate driving.
Must be able to lift up to 25 pounds at times and push instrument carts ranging from 10-150 pounds at times.
Must be able to be compliant with hospital/customer credentialing requirements

Nice To Haves

Hands-on repair, assembly, or product testing and use of small hand tools is a plus. Examples are small engine repair, cell phone and electronics repair, testing, or re-builds, carpentry, circuit board assembly and repair, sterile processing, industrial sewing, and jewelry repair. Maintenance, construction, welding, fabrication, and automotive repair can also be relevant.

Responsibilities

Perform basic to intermediate inspection and repairs on surgical instrumentation using grinding wheels, buffing wheels, various hand and power tools, soldering, etc. Complexity of repairs and level of intricacy will vary.
Work in the field on a mobile repair truck, based on the needs of the Customer within the assigned territory.
Provide invoicing and documentation based on business need.
Provide support various locations within assigned territory depending on the service agreements, Customer needs, and staffing levels.

Benefits

Competitive pay + quarterly incentive plan
Overtime opportunity
Extensive hands-on training and development
Clear career progression path, including advancement options in both technical skill and leadership
Annual merit review
Medical, vision, prescription, dental and life insurance
401(k) with a company match
Generous paid time off that accrues from day one and paid holidays
Tuition assistance
Uniforms and all necessary tools provided
Business travel and all related expenses paid