Field Service Repair Technician
About The Position
STERIS is hiring an entry-level Field Service Repair Technician to inspect, repair, and refurbish surgical instruments at customer sites. Technicians work with other Repair Technicians from a mobile repair truck and provide timely, quality repairs that meet compliance standards. Previous instrument repair experience is not required; hands-on training is provided. The role is based from a truck storage location in Grand Rapids, Michigan, and requires daily travel in a company vehicle to customer sites. All time on the company truck, including driving time, is paid. The position primarily follows a Monday-through-Friday first-shift schedule, though flexible early or late hours and occasional overnight or out-of-state travel may be needed based on customer and business needs. Candidates must be based in Michigan to support the assigned territory. The pay range is $22.00–$24.00 per hour, with eligibility for bonus participation. The position is open until filled. STERIS provides hands-on training and development, career progression opportunities, and a comprehensive benefits package.
Requirements
- High school diploma or GED.
- At least one year of relevant work experience or one year of experience at STERIS; experience must be verifiable.
- Valid driver's license with an acceptable driving record; a CDL is not required.
- Must be at least 21 years old to meet the FMCSA age requirement for commercial interstate driving.
- Ability to drive a DOT-regulated vehicle and conduct basic box truck safety checks.
- Ability to pass a DOT medical/physical exam and comply with DOT regulations.
- Ability to meet flexible schedules that may include early or late hours and occasional overnight or out-of-state travel, based on customer and business needs.
- Ability to lift up to 25 pounds at times and push instrument carts weighing 10–150 pounds at times.
- Ability to comply with hospital/customer credentialing requirements.
- Must maintain required vaccines.
- Must be based in Michigan to support the assigned territory.
- Must undergo a seven-year driving record check as part of onboarding.
Nice To Haves
- Hands-on repair, assembly, or product testing experience and experience using small hand tools.
- Relevant experience may include small engine repair, cell phone or electronics repair, testing or rebuilds, carpentry, circuit board assembly and repair, sterile processing, industrial sewing, jewelry repair, maintenance, construction, welding, fabrication, or automotive repair.
Responsibilities
- Perform basic-to-intermediate inspection and repairs on surgical instruments using grinding wheels, buffing wheels, hand tools, power tools, and soldering equipment.
- Work at customer sites from a mobile repair truck alongside other Repair Technicians.
- Provide invoicing and documentation as needed for the business.
- Support various locations within the assigned territory according to service agreements, customer needs, and staffing levels.
- Drive a company vehicle daily and perform basic box truck safety checks.
Benefits
- Competitive pay, overtime opportunity, and quarterly incentive plan.
- Extensive hands-on training and development.
- Career progression path and growth opportunities within STERIS.
- Extensive paid time off and nine additional holidays.
- Healthcare, dental, and vision benefits.
- Long- and short-term disability coverage.
- 401(k) with company match.
- Maternity and parental leave.
- Pet insurance and other add-on benefits or discounts.
- Tuition reimbursement and continued education programs.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
