Field Service Professional - Spokane, WA

The Home Depot•Washington, DC

12d•$27 - $30•Onsite

About The Position

The Field Service Professional is a skilled technician who performs equipment repairs and preventive maintenance on a variety of industrial equipment at Home Depot and external customers’ retail locations and manufacturing facilities. Equipment may include paint shakers, carpet carousels, checkout stands, blind cutting machines, shopping carts, and lifts. The technician typically travels to locations within a reasonable radius of their home. In some markets, the position also includes general facilities maintenance and removing refrigerant for recycling. The role involves documenting work and parts, maintaining inventory and vehicle stock, communicating with customers and business partners, and following safety and vehicle requirements. The position is scheduled Monday through Friday, 8:00 a.m. to 4:30 p.m., with local market driving and typically less than 5% overnight travel. The posting specifies that the employee must reside within 10 miles of Spokane, WA, and elsewhere states a 15–20-mile radius of the target city.

Requirements

Must be at least 18 years old.
Must be legally permitted to work in the United States.
Must have a valid driver’s license for the state of employment.
At least 1 year of experience troubleshooting and repairing equipment and conducting preventive maintenance on industrial and commercial equipment.
Ability to read and interpret mechanical, hydraulic, pneumatic, or electrical schematics.
Versatile equipment maintenance and repair skill set.
Ability to adhere to OSHA regulations, including fall protection and lock-out/tag-out procedures.
Willingness to obtain EPA 608 certification and perform refrigerant removal for recycling.
Must reside within the stated distance of the target city; the posting gives both within 10 miles of Spokane and 15–20 miles of the target city.
Ability to collaborate and work effectively with cross-functional teams.
Good written and verbal communication skills.
Self-starter able to work independently and drive customer satisfaction with a passion for equipment maintenance.
Ability to consistently and accurately document work performed.

Nice To Haves

Working knowledge of Microsoft Office Suite.
Ability to explain complex or technical ideas and processes in understandable terms to diverse audiences.
Ability to negotiate, handle complaints, settle disputes, and resolve grievances with internal and external customers.
Excellent written and verbal communication skills.
3 years of relevant work experience repairing and maintaining equipment (preferred qualifications also state 2+ years of preferred work experience).
Standard tools used in the craft.
Working knowledge of handheld technology such as smartphones, laptops, and tablets.
Ability to sit, stand, and drive for extended periods; lift 80 pounds; and climb more than 15 feet.
Specific vision abilities including close, distance, color, peripheral, and depth perception, and the ability to adjust focus.

Responsibilities

Diagnose, repair, and perform preventive maintenance on industrial equipment, mechanically and electrically.
Inspect and test customer equipment as part of preventive maintenance.
Document work performed, including labor and parts, using the company technology platform.
Maintain, report, and store parts inventory; organize and replenish technician stock in the company vehicle.
Communicate proactively with business partners and leaders about customer needs, parts, and equipment servicing.
Communicate with customers about requested and completed service.
Follow applicable safety practices, company rules, OSHA-related requirements, and driving and vehicle standards.
Use sound judgment to address and eliminate safety issues; complete pre- and post-vehicle inspections.
Remain accessible by phone and tablet during the work schedule to support customer service.
Perform other responsibilities and duties as required.
In applicable markets, perform general facilities maintenance and remove refrigerant for recycling.