Receptionist - Weekends / Spokane, WA

Avamere • Spokane, WA

2d • Onsite

About The Position

The Receptionist at an independent living, memory care, or assisted living facility serves as the first point of contact for residents, visitors, and staff. The role provides a welcoming and organized environment by greeting people, answering phones, handling inquiries, and completing administrative tasks that support campus operations and resident well-being.

This is a part-time position at Avamere at South Hill in Spokane, Washington, scheduled for Saturday and Sunday day shifts. The listed wage is $19–$21 per hour, depending on experience.

Requirements

• One or more years of experience in a clerical position, preferably in a healthcare setting.
• Passion for caregiving and enhancing residents’ quality of life.
• Excellent communication skills for interacting with residents, families, and staff.
• Ability to manage multiple tasks, prioritize effectively, and maintain detailed records.
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and other relevant software.
• Ability to provide a positive and helpful experience for residents and visitors.
• Ability to address issues and find solutions efficiently.
• High standard of confidentiality and honesty.
• Strong analytical skills and ability to evaluate and solve problems with minimal assistance.
• High school diploma or equivalent.
• Compassion for and desire to work with the elderly.
• Ability to create and uphold an atmosphere of warmth, patience, enthusiasm, and a calm, cheerful environment.

Responsibilities

• Welcome visitors, residents, and staff; provide information and direct them as needed.
• Answer and direct phone calls, take messages, and support prompt communication.
• Answer questions about the facility, resident status, services, and general information.
• Manage mail, packages, and deliveries; schedule appointments; and assist with filing, data entry, and other light clerical duties.
• Maintain accurate records of visitors, deliveries, and appointments while protecting confidential information.
• Keep the reception area clean and organized and contribute to a positive atmosphere.
• Facilitate communication between residents, families, and staff, escalating concerns to appropriate personnel.
• Assist with transportation scheduling, guest meal coordination, and other tasks as needed.
• Ensure necessary information is up to date and readily available.
• Perform other duties as assigned.

Benefits

• Comprehensive medical, dental, and vision plans, with low individual and family deductibles; benefits eligibility at 30 or more hours per week.
• 401(k) retirement plan with discretionary employer match.
• Paid time off (PTO) and premium pay for holidays worked, conditions apply.
• Employee Assistance Program (EAP).
• Free, confidential Canopy support for mental health, stress, family needs, and work/life balance.
• Health Savings Account (HSA), Flexible Spending Account (FSA) options, and Commuter Expense Reimbursement Account (CERA).
• Voluntary and supplemental insurance options, including Voluntary Life and AD&D, short- and long-term disability, Whole Life, Accident, Critical Illness, Hospital Indemnity, and Legal Services.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED