Field Service Mechanic DOT

THE TAYLOR GROUP INC•Nokomis, FL

21h•Onsite

About The Position

The Field Service Mechanic provides prompt, efficient service for customers of new and used Taylor equipment, helping maintain customer relationships and the company’s reputation. The mechanic works as authorized by the customer and assigned by the Service Supervisor, establishing a personal relationship with customers and a reliable source for service and parts. Work may include preparing and inspecting newly delivered equipment, training operators, explaining warranty and maintenance requirements, making routine customer calls, and performing repairs or replacement service. The mechanic must accurately report work time, parts, travel, and related details for billing.

Requirements

Excellent verbal and written communication skills.
Basic computer skills.
Ability to stoop, bend, climb, and lift up to 50 pounds.
Valid driver’s license and a good driving record; the role involves driving a company-owned vehicle and requires eligibility under the company’s corporate insurance requirements.
Must be DOT certifiable and at least 21 years old to be DOT certified.
Some vocational or formal schooling in hydraulics and diesel engine repair.
Three years of on-the-job experience in diesel mechanics and hydraulics; relevant schooling may substitute for some job experience.
Must pass the tacker test.
Must occasionally stay overnight at out-of-town locations.

Nice To Haves

Practice and improve welding skills to pass the AWSD14 Welding Test, which is encouraged for consideration for future promotions.

Responsibilities

Consult with the Service Supervisor to plan work and travel schedules, prioritizing customer needs and considering machine location and parts availability.
Diagnose malfunctions; repair or replace worn and defective parts; install assemblies; and adjust devices and controls to restore and maintain equipment operation.
Provide tools and parts and arrange facilities to perform repairs, usually at customer premises.
Inspect, operate, and test machines at delivery, at specified inspection intervals, and after repairs to confirm proper operation.
Report customer and machine details, malfunction descriptions, work and travel time, waiting time, mileage, and other information needed for account charging and billing.
Develop technical skills through company-sponsored vocational schools, annual departmental training meetings, and technical literature.
Maintain a neat personal appearance and keep the service truck clean, polished, and orderly to promote the company’s image.
For experienced or advanced mechanics, troubleshoot recurring or unusual problems in coordination with Engineering, Manufacturing, and other service personnel.
For experienced or advanced mechanics, train new servicemen or supervise teams assembling or servicing large units or completing large repair jobs.
Complete work orders and job-related paperwork, including JSA forms, inspection reports, and credit-card receipts, in a timely manner.
Perform other duties as assigned.