Field Service Maintenance Coordinator

Integra•Houston, TX

About The Position

The Field Service Maintenance Coordinator manages service schedules, coordinates maintenance activities, and supports field service teams in delivering timely, effective solutions for clients. The role helps ensure smooth operations, clear communication between teams, and high customer satisfaction. It is based in Houston, Texas, in the DEPTEC department.

Requirements

High school diploma or equivalent.
At least 5 years of experience in maintenance coordination, field service support, or a related role.
Valid driver’s license and clean driving record.
OSHA 10 or comparable safety certification.
Strong organizational and multitasking skills with attention to detail.
Excellent communication and customer service abilities.
Proficiency in maintenance management systems, scheduling tools, or ERP software.
Ability to work in a fast-paced environment and adapt to shifting priorities.

Nice To Haves

Knowledge of mechanical, electrical, or industrial equipment.

Responsibilities

Schedule and coordinate preventive and corrective maintenance for field service technicians.
Serve as the main point of contact for clients regarding service appointments, updates, and follow-ups.
Monitor service requests, assign work orders, and track job progress to ensure timely completion.
Maintain accurate records of service activities, equipment history, and parts usage.
Support field technicians with logistics, documentation, and resource planning.
Ensure compliance with company safety standards and service protocols.
Assist in preparing reports on service performance, costs, and efficiency.
Collaborate with operations, parts, and customer service teams to resolve issues and improve workflows.