Field Service Engineer

TRUMPF•Farmington, CT

10d

About The Position

TRUMPF is seeking a Field Service Engineer to install, troubleshoot, maintain, and repair TRUMPF CNC machines while building and developing strong customer relationships. The role requires 100% nationwide travel, including overnight stays, occasional weekends, and international travel. The engineer works directly with customers and their machines, using company resources and diagnostic tools to help ensure equipment operates within expected tolerances.

Requirements

Associate program or technical school degree in engineering principles, or a suitable combination of education and work experience.
Must have and maintain a clean, valid driver's license and driving record.

Nice To Haves

Experience with computer software, file management, electronics, digital circuits, wiring, mechanics, and hydraulics is helpful.

Responsibilities

Work with customers and machines to ensure equipment operates within expected tolerances.
Collaborate with Product Support for technical assistance and provide diagnostic feedback.
Use visual clues, computer programs, and diagnostic tools to diagnose machine difficulties.
Use company repair manuals and work orders when making repairs, and suggest updates to existing technical documentation when appropriate.
Assemble, install, and align equipment; clean, replace, or install parts to maintain machinery and equipment.
Report technical conditions and machine information accurately to PSG and management.
Interface with cross-functional teams, including applications, sales, engineering, and production.
Provide onsite customer training on machine operation and/or repair.
Submit organized and helpful service reports for each repair mission.

Benefits

401(k) with generous company match.
Comprehensive medical, dental, and vision benefits, with employer HSA contributions and 100% employer-paid vision premiums for employees and eligible dependents.
Tuition reimbursement and student loan guidance.
Paid family and parental leave programs, plus reproductive and family health resources.
Paid time off available from day one and 11 paid company holidays.
Company-paid life insurance at two times base salary, plus short- and long-term disability coverage.
Gym membership subsidy.
Employee referral bonuses.
Recognition awards.
Scholarship program for employees' children.