VTS Field Service Engineer Americas Home Working

HBK - Hottinger Brüel & Kjær•USA_Home Working, FL, AL

5d•$75,000 - $110,000•Remote

About The Position

HBK is seeking a Field Service Engineer for its Vibration Test Systems team. The role provides onsite service to customers across industries including electronics, automotive, aviation, and aerospace, helping keep HBK products functional and minimizing downtime. Most customer sites are in the continental United States, with opportunities for international travel. The position requires authorization to work in the United States without current or future employment visa sponsorship; the posting also states that the candidate must be a U.S. citizen. The engineer commissions, maintains, and repairs HBK VTS equipment, organizes customer visits according to the provided schedule, and documents work performed for customers and in the company CRM. The role also provides post-sales support and resolves issues that arise when customers are unfamiliar with equipment and systems. It requires travel to customer sites for the majority of scheduled workdays, including flexibility to travel with 48 hours’ notice. HBK describes the role as an opportunity to develop a career alongside technology experts and collaborate with colleagues across business functions. The company highlights its values of integrity, teamwork, keeping promises, and being bold and positive. The compensation range is $75,000–$110,000 annually, with a 10% bonus and car allowance. Benefits include four weeks of PTO for new hires, 11 paid holidays, paid parental leave, a volunteer day, a 401(k) match of up to 5% with immediate vesting, medical and dental plans, and tuition reimbursement after six months of employment.

Requirements

Must be a U.S. citizen, as stated in the role description; the sponsorship section also says applicants must be a U.S. citizen or national, lawful permanent resident, or otherwise authorized to work in the U.S., and must not now or in the future require employment visa sponsorship.
Ability to understand, or willingness to learn, mechanical and electronic engineering as well as hydraulic and pneumatic systems.
Ability to assess and troubleshoot precise equipment, diagnose problems, and perform necessary repairs.
Ability to dismantle and reassemble high-precision equipment efficiently to minimize customer downtime.
Flexibility to travel to a client site with 48 hours’ notice and willingness to travel for the majority of scheduled days.
Proficiency with Microsoft Office applications, including Word, Excel, Outlook, and Teams.
Clean driving record.
Business proficiency or better in English.
Flexibility, mobility, adaptability, responsiveness, and autonomy.
Willingness to learn new systems, skills, and techniques.
Analytical thinking and strong troubleshooting skills.
Strong communication skills.

Responsibilities

Commission, maintain, and repair Hottinger Brüel & Kjær VTS equipment in accordance with company procedures.
Organize customer trips based on the provided schedule.
Prepare a summary of onsite actions for the customer and document the work in the company CRM.
Provide post-sales service and resolve problems arising from customers’ unfamiliarity with equipment and systems.
Travel to customer sites for the majority of scheduled workdays, including when given 48 hours’ notice.