Field Service Engineer - South Florida

EOLA Power•Miami, FL

About The Position

EOLA Power is seeking a highly skilled UPS Field Service Engineer to apply in-depth knowledge of UPS start-up, testing, and operations. The role supports power electronics at customer sites through commissioning, maintenance, emergency response, equipment start-up, and field modifications. The candidate will be based from home, with a preference for residence in South Florida. Travel is primarily regional within South Florida, with occasional national travel that is not related to emergencies. The engineer conducts commissioning-focused design reviews, prepares test procedures and reports, oversees on-site testing, coordinates with technical support to resolve issues, and assists with developing Methods of Procedures (MOPs). The position also includes periodic training at company headquarters on testing equipment and system rebuilding. The engineer completes Field Service Reports promptly, provides proactive recommendations to clients, and reports unusual issues or developments to a supervisor. Nights, weekends, and on-call work may be required. EOLA Power describes itself as an Inc. 5000 company for 2025 and 2026 and a Great Place To Work® certified company in both years. It provides company-paid OSHA 30, NFPA 70E, and CPR certifications, and access to a large UPS parts inventory, including obsolete and discontinued components. The role offers a competitive salary, full benefits, and growth and training opportunities.

Requirements

Minimum 3–5 years of experience; 10+ years of relevant experience is preferred.
Troubleshooting skills with equipment such as UPS systems, batteries, PDUs, and STSs.
Proficiency with hand tools and test equipment used for maintenance and repairs.
Strong verbal and written communication and customer service skills.
Ability to work independently with resourcefulness and initiative.
Knowledge of equipment manufacturers’ specifications.
Physical ability to bend and lift up to 100 pounds as required.
Willingness to work nights, weekends, and on-call when needed.
Basic knowledge of computer hardware and software.
OEM factory training or experience with brands such as Emerson/Liebert/Vertiv, APC/MGE/Schneider, or Eaton/Powerware/PDI.
Clean driving record.

Nice To Haves

Prior experience with third-party UPS service providers.
Technical degree, such as from DeVry or Lincoln Tech.
Military experience with electrical or mechanical systems; veterans from the listed Navy, Army, Air Force, and Coast Guard specialties are highly valued.
Residence in South Florida is preferred.

Responsibilities

Conduct commissioning-focused design reviews, prepare test procedures and reports, and oversee on-site testing.
Perform preventive maintenance, emergency response, equipment start-up, and field modifications.
Coordinate with technical support to resolve maintenance or operational issues.
Assist in developing Methods of Procedures (MOPs).
Report unusual issues or developments to a supervisor.
Attend periodic training at company headquarters on testing equipment and rebuilding systems.
Complete Field Service Reports promptly and provide proactive recommendations to clients.