Field Service Engineer- Columbia, South Carolina
Revvity•Customer Site - SC, SC
•$70,000 - $93,500•Onsite
About The Position
The Customer Support Field Engineer at Revvity provides expert service and support for diagnostic instruments, particularly in newborn screening laboratories. Based in Columbia, South Carolina, the role includes up to 25% travel within the United States to help ensure optimal instrument performance, meet maintenance schedules, and maintain high customer satisfaction.
Requirements
- Associate's degree or military experience.
- At least 2 years of experience in instrument maintenance.
- Valid driver's license.
- Knowledge of laboratory safety practices.
- Ability to operate a motor vehicle safely for travel within the assigned territory.
Nice To Haves
- Bachelor's degree in Engineering, Life Sciences, Electronics, or Mechanics.
Responsibilities
- Install, maintain, and repair Revvity instruments, aiming for zero service recalls.
- Perform preventive maintenance and warranty services for contract and non-contract customers.
- Drive sales of value-added services, including service contracts, upgrades, and laboratory products.
- Support local sales teams in securing new instrument orders and contribute to company profitability.
- Maintain accurate records, manage inventory, and properly handle company assets such as tools and vehicles.
- Participate in ongoing technical and professional development to enhance customer service and maintain certifications.
Benefits
- Medical insurance options
- Dental insurance options
- Vision insurance options
- Life insurance
- Disability insurance
- Paid time off
- Parental benefits
- Compassionate care leave
- 401(k) with company match
- Employee stock purchase plan
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
Associate degree
