Field Service Engineer - North Carolina

JST Manufacturing•Greensboro, NC

1d•Onsite

About The Position

JST is seeking a Field Service Engineer to provide technical support for semiconductor wet processing equipment at customer locations in North Carolina. The role focuses on troubleshooting, installation, maintenance, startup, commissioning, and qualification of automated wet bench systems. The engineer works with customers and internal engineering teams to diagnose equipment issues, perform repairs, and help ensure equipment operates safely and efficiently. The position includes hands-on electrical, mechanical, controls, plumbing, and plastic-welding work, as well as customer support and service documentation. Employees are expected to demonstrate integrity, simplicity, trust, respect, and shared risk while contributing to the company's success. The role requires the ability to safely handle objects weighing up to 50 pounds and to perform physical activities such as standing, walking, climbing, stooping, kneeling, crouching, reaching, grasping, and operating tools and controls.

Requirements

Associate degree in Engineering, Technology, Electronics, Semiconductor Manufacturing, or a related technical field; or a bachelor's degree in Engineering (Mechanical, Electrical, or Chemical), Mathematics, Chemistry, or a related scientific field; or an equivalent combination of technical education and at least 5 years of relevant experience in semiconductor equipment, automation systems, or precision manufacturing.
Ability to safely lift, carry, push, or pull objects weighing up to 50 pounds.
Ability to walk, stand, and work on feet for the duration of a shift.
Ability to climb, balance, stoop, kneel, crouch, reach with hands and arms, grasp, handle, and operate hand tools, power tools, or controls.

Nice To Haves

Bachelor's degree or higher in Engineering or a related scientific discipline.
Experience with semiconductor processing equipment, PLCs, or automated systems.
Experience with equipment installation, commissioning, troubleshooting, or field service.
Professional certifications or specialized training in relevant technical areas.

Responsibilities

Troubleshoot and resolve mechanical, electrical, and automated equipment issues using diagnostic tools and technical documentation.
Read and interpret P&IDs, electrical schematics, engineering drawings, and equipment specifications.
Identify equipment failures and develop solutions to improve system performance and reliability.
Support installation, startup, commissioning, and qualification of semiconductor wet processing equipment.
Program, maintain, and troubleshoot PLC systems, including ladder logic and automated controls.
Verify equipment performance according to SEMI standards and customer specifications.
Provide onsite technical assistance to customers regarding equipment operation, maintenance, and troubleshooting.
Support equipment upgrades, modifications, retrofits, and process improvements.
Prepare service reports documenting equipment performance, troubleshooting findings, and recommended improvements.
Collaborate with engineering teams to identify equipment issues and recommend design improvements.
Perform point-to-point wiring, soldering, and electrical assembly according to engineering specifications.
Assemble, organize, and label electrical wiring and components.
Install and assemble valves, fittings, and plumbing components to ensure proper connections.
Perform plastic welding on PVC-C, PVDF, and Halar materials.
Identify, inspect, and troubleshoot electrical components, including relays, controllers, switches, motors, pumps, and drives.
Safely operate hand tools, power tools, multimeters, soldering equipment, crimpers, and other technical equipment.
Maintain effective communication between customers, engineering teams, and factory personnel.
Document service activities, equipment modifications, schematic updates, and blueprint changes.