Field Service Engineer - Florida Panhandle

EOLA Power•Florida, USA, FL
•Remote

About The Position

EOLA Power is seeking a highly skilled UPS Field Service Engineer to apply in-depth knowledge of UPS start-up, testing, and operations. The role involves commissioning, maintenance, and emergency support for power electronics at customer sites. The candidate will be based from home, with a preference for someone living in Tallahassee or Pensacola, Florida. Travel is primarily regional within the Florida Panhandle, with occasional national travel that is not emergency-related. The position includes company-paid OSHA 30, NFPA 70E, and CPR certifications, access to a large UPS parts inventory, and periodic training at company headquarters on testing equipment and rebuilding systems. EOLA Power describes the role as offering stability, growth opportunities, and a supportive benefits package for engineers serving mission-critical facilities.

Requirements

  • Minimum of 3–5 years of experience.
  • Experience or skill troubleshooting UPS equipment, batteries, PDUs, STSs, and related equipment.
  • Proficiency with hand tools and test equipment used for maintenance and repairs.
  • Strong verbal and written communication skills and customer service skills.
  • Ability to work independently with resourcefulness and initiative.
  • Knowledge of equipment manufacturers’ specifications.
  • Ability to bend and lift up to 100 pounds as required.
  • Willingness to work nights, weekends, and on-call when needed.
  • Basic knowledge of computer hardware and software.
  • OEM factory training or experience with brands such as Emerson/Liebert/Vertiv, APC/MGE/Schneider, or Eaton/Powerware/PDI.
  • Clean driving record.

Nice To Haves

  • 10 or more years of relevant experience.
  • Prior experience with third-party UPS service providers.
  • A technical degree, such as from DeVry or Lincoln Tech.
  • Military experience with electrical or mechanical systems, including Navy EMN, ETN, or MMNs; Army Power Generation; Air Force Power Production; or Coast Guard experience.
  • Residence in Tallahassee, Florida, or Pensacola, Florida.

Responsibilities

  • Conduct commissioning-focused design reviews, prepare test procedures and reports, and oversee on-site testing.
  • Perform preventive maintenance, emergency response, equipment start-up, and field modifications.
  • Coordinate with technical support to resolve maintenance or operational issues.
  • Assist in developing Methods of Procedures (MOPs).
  • Report unusual issues or developments to a supervisor.
  • Train periodically at company headquarters on testing equipment and rebuilding systems.
  • Complete Field Service Reports promptly and provide proactive recommendations to clients.

Benefits

  • Competitive salary with a full benefits package.
  • Paid Time Off (PTO).
  • 401(k) with company matching.
  • Gas card and vehicle allowance.
  • Health, dental, and vision insurance.
  • Life insurance.
  • Short-term and long-term disability insurance.
  • Company-paid OSHA 30, NFPA 70E, and CPR certifications.
  • Training and development.
  • Growth opportunities.
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