Field Service Engineer III

Xylem • Brecksville, OH

1d

About The Position

The Field Service Engineer III designs and optimizes processes for efficient operations, troubleshoots and resolves electrical and instrumentation (E&I) issues at operating water plants, and supports facility operations. The role includes control panel work; troubleshooting and maintaining electrical and instrumentation systems; navigating and modifying controls programming; and servicing reverse osmosis and water filtration equipment. A company service vehicle is provided.

Requirements

• Bachelor's degree in Chemical Engineering, Water Engineering, or a related technical discipline.
• At least 3 years of experience in water treatment, process engineering, field service, controls, or industrial operations.
• Hands-on experience troubleshooting PLCs, electrical systems, instrumentation, and control panels.
• Knowledge of reverse osmosis, filtration, and industrial water treatment processes.
• Strong electrical and mechanical troubleshooting skills.
• Plumbing and piping experience in industrial or water treatment environments.
• Strong analytical, problem-solving, and communication skills.
• Proficiency with data analysis and technical reporting.
• Valid driver's license with an acceptable driving record.
• Ability to pass pre-employment and random drug testing per company policy.

Responsibilities

• Troubleshoot and resolve electrical and instrumentation system issues.
• Provide programming support for PLCs, VFDs, MCPs, and related controls.
• Service reverse osmosis and water filtration equipment.
• Suggest improvements to controls narratives and implement approved improvements.
• Collaborate with cross-functional teams.
• Install electrical components.
• Troubleshoot and resolve production issues.
• Ensure compliance with safety regulations and protocols.
• Develop and implement quality control procedures.
• Ensure instrumentation consistency and that quality standards are met.
• Provide technical support to colleagues and clients.
• Train and educate team members on new processes or products.
• Maintain accurate records and documentation.
• Prepare reports on production processes and results.
• Present findings and recommendations to management or clients.

Benefits

• Paid Volunteer Program (Xylem Watermark)
• Employee Resource Groups (ERG)

What This Job Offers

• Job Type: Full-time
• Career Level: Senior