Field Service Engineer II

RAYUS Radiology•St. Louis Park, MN

7d•$70,000 - $90,000•Hybrid

About The Position

RAYUS Radiology is looking for a Field Service Engineer II to join our team. We are challenging the status quo by shining light on radiology and making it a critical first step in diagnosis and proper treatment. Come join us and shine brighter together! As a Field Service Engineer II, you will be responsible for providing routine preventive and corrective maintenance for diagnostic imaging equipment within professional standards and with excellent customer service.

Requirements

High School Diploma, or equivalent
Associate degree in biomedical equipment technology, or equivalent in relevant and applicable experience
Five (5) years' experience in service engineering with OEM training on at least one major device
Two (2) years' experience in diagnostic imaging machine repair or related equipment
Experience with Microsoft Office Suite, including Excel, Word, PowerPoint, and Outlook
Ability to travel to various center locations
Ability to work in the evening, weekend hours and on call as needed
Some travel is required between sites; a reliable means of transportation is required
Valid driver's license and proof of current insurance is required for the team member to personally drive a vehicle for company business (regardless of whether it's a company or personal vehicle)

Nice To Haves

Experience with two major devices

Responsibilities

Perform routine and preventive maintenance and calibrations on diagnostic imaging equipment within recommended guidelines
Conduct emergency repair for all imaging equipment, whether trained or not to evaluate failure and initiate calls for vendor service
Order and source parts; assist with expediting parts orders
Perform testing and calibration of imaging equipment on a regular basis
Troubleshoot diagnostic imaging equipment from a remote site using computer technology
Perform equipment safety checks as needed
Follow the established schedule for preventive maintenance to minimize disruptions to patient care and imaging operations; may include working evenings, weekends, or early mornings to avoid impacting patient scan schedules
Document preventive and corrective maintenance performed and related invoices in maintenance connection
Complete and submit work log and repair ticket information in a timely manner to support utilization and equipment maintenance management analysis and tracking
Maintain positive attitude and working relationships with radiologists, vendors, peers and other associates
Communicate equipment status with radiologists, technologists and vendors as needed
Participate in scheduled market management meetings, providing updates on all imaging equipment
Other Duties and Projects as Assigned