Field Service Engineer I

JBT Marel•Remote Michigan, MI
•$40 - $45•Remote

About The Position

The Field Service Engineer I installs autonomous vehicles and related peripheral equipment at customer sites, including chargers, I/O panels, and operator interfaces. The role performs system testing, debugging, and validation, modifies equipment and software, and makes hardware and software adjustments to support optimal system performance. It troubleshoots electrical, mechanical, and software issues and improvement opportunities, monitors system performance metrics, trains customers, interfaces with customers, and collaborates with other engineers on projects. The position requires domestic and international travel to customer sites 60–75% of the time. Candidates should reside in Michigan, though other locations will be considered. The estimated hourly pay range is $40.00–$45.00. Starting pay may vary by location, qualifications, and prior experience. JBT Marel describes its purpose as transforming the future of food and emphasizes collaboration, integrity, excellence, innovation, development, and inclusive teamwork.

Requirements

  • Minimum 2+ years of full-time engineering work experience.
  • Ability to read and interpret engineering drawings.
  • Prior software experience required.
  • Proficiency in Microsoft 365.
  • Ability to write reports, business correspondence, and procedure manuals.
  • Candidates should reside in Michigan; other locations will be considered.

Nice To Haves

  • A BS or BSET in engineering, such as software, electrical, mechanical, industrial, robotics, computer science, computer engineering, or mechatronic engineering, is preferred but not required.
  • Experience with C, C++, MATLAB, Python, or Visual Basic is preferred.

Responsibilities

  • Install autonomous vehicles and peripheral equipment, including chargers, I/O panels, and operator interfaces.
  • Perform system testing, debugging, and validation to ensure optimal performance.
  • Travel domestically and internationally to customer sites 60–75% of the time.
  • Modify equipment and software.
  • Troubleshoot electrical, mechanical, and software issues and improvement opportunities, and identify and seek needed resources to resolve them.
  • Make software and hardware adjustments.
  • Monitor system performance metrics.
  • Perform customer training.
  • Interface with customers.
  • Collaborate with other engineers on projects.

Benefits

  • Medical coverage beginning on day 1 of employment.
  • Dental coverage beginning on day 1 of employment.
  • Life insurance beginning on day 1 of employment.
  • Short-term disability coverage beginning on day 1 of employment.
  • Long-term disability coverage beginning on day 1 of employment.
  • Family leave beginning on day 1 of employment.
  • Vision coverage beginning on day 1 of employment.
  • Matched 401(k) plan.
  • Employee development and growth opportunities.
  • Inclusive, collaborative global team culture.
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