Field Service Engineer I

Quest Internationalβ€’Irvine, CA
β€’Onsite

About The Position

Quest International is hiring a Field Service Engineer I for field-based work throughout New York. The role involves installing, maintaining, troubleshooting, and repairing medical, industrial, electronic, and electro-mechanical equipment at customer locations. The position offers an opportunity to develop a long-term career in Quest’s Field Service organization, with advancement based on experience, technical proficiency, performance, and business needs. The current opening is specifically for FSE I; the FSE II and FSE III descriptions in the posting illustrate the career progression and compensation structure. The engineer works independently in the field, diagnoses equipment failures using digital multimeters and other diagnostic tools, isolates failed components, and carries out preventive and corrective maintenance. The role requires accurate service documentation and professional communication with customers and Quest support teams. The position is full-time and temp-to-hire, field-based in New York, with travel up to 80%, including overnight assignments. The start date is listed as ASAP.

Requirements

  • High school diploma or equivalent.
  • At least 1 year of relevant hands-on technical, equipment-repair, maintenance, or field-service experience.
  • Experience troubleshooting electro-mechanical equipment, wiring, and electronic components, and using a digital multimeter or comparable diagnostic equipment.
  • Valid driver's license and reliable transportation.
  • Ability to travel up to 80% of the time, including overnight assignments.
  • Ability to perform the essential functions of field-service work, with or without reasonable accommodation.
  • Willingness to complete Quest International's required pre-employment Human Performance Test and other applicable pre-employment requirements.
  • Ability to work independently at customer locations while maintaining professional customer-service and documentation standards.

Nice To Haves

  • Experience servicing optical equipment.
  • Basic Command Line or PowerShell knowledge.
  • Technical education, industry certifications, military technical training, or comparable technical training.

Responsibilities

  • Install, maintain, troubleshoot, and repair electronic, electro-mechanical, medical, and industrial equipment at customer locations.
  • Diagnose equipment failures using digital multimeters and other diagnostic tools, isolate failed components, and complete preventive and corrective maintenance.
  • Work independently in the field while maintaining accurate service documentation and professional communication with customers and Quest support teams.

Benefits

  • Medical, dental, and vision insurance.
  • Healthcare and dependent-care Flexible Spending Accounts (FSA).
  • Life insurance and AD&D coverage.
  • Short-term and long-term disability insurance.
  • Voluntary supplemental life insurance.
  • Critical illness, hospital indemnity, and accident insurance.
  • Technical training and career-development opportunities.
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