Field Service Engineer I
About The Position
Quest International is seeking a Field Service Engineer I to install, maintain, troubleshoot, and repair medical, industrial, electronic, and electro-mechanical equipment at customer locations throughout the New York territory. This is a field-based role with travel up to 80%, including overnight travel. The position offers the opportunity to build a long-term career in Quest's Field Service organization, with advancement based on experience, technical proficiency, performance, and business needs. The current opening is for FSE I. FSE II and FSE III are described as later career stages and are not the roles being hired for in this opening. Eligible employees may participate in Quest International benefits programs, subject to plan requirements, enrollment periods, coverage effective dates, and employee contributions.
Requirements
- High school diploma or equivalent.
- At least 1 year of relevant hands-on technical, equipment-repair, maintenance, or field-service experience.
- Experience troubleshooting electro-mechanical equipment, wiring, and electronic components.
- Experience using a digital multimeter or comparable diagnostic equipment.
- Valid driver's license and reliable transportation.
- Ability to travel up to 80% of the time, including overnight assignments.
- Ability to perform the essential functions of field-service work, with or without reasonable accommodation.
- Willingness to complete Quest International's required pre-employment Human Performance Test and other applicable pre-employment requirements.
- Ability to work independently at customer locations while maintaining professional customer-service and documentation standards.
Nice To Haves
- Experience servicing optical equipment.
- Basic Command Line or PowerShell knowledge.
- Technical education, industry certifications, military technical training, or comparable technical training.
Responsibilities
- Install, maintain, troubleshoot, and repair electronic, electro-mechanical, medical, and industrial equipment at customer locations.
- Diagnose equipment failures using digital multimeters and other diagnostic tools, isolate failed components, and complete preventive and corrective maintenance.
- Work independently in the field while maintaining accurate service documentation and professional communication with customers and Quest support teams.
- Perform preventive maintenance, corrective maintenance, equipment diagnosis, and customer-site repairs.
Benefits
- Medical, dental, and vision insurance.
- Healthcare and dependent-care Flexible Spending Accounts (FSA).
- Life insurance, AD&D coverage, short-term and long-term disability insurance, and voluntary supplemental life insurance.
- Critical illness, hospital indemnity, and accident insurance.
- Technical training and career-development opportunities.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
