Field Service Engineer Apprentice

Block Imaging Parts & Service•Orlando, FL

About The Position

The Field Service Engineer Apprentice assists with installing, maintaining, and repairing medical imaging equipment under the guidance of experienced Field Service Engineers. The role combines structured learning, hands-on technical training, mentorship, and supervised field assignments to develop skills for a career in field service engineering. Training focuses on electronics, computer networking, x-ray theory, and hands-on x-ray equipment training; other modalities are not the focus of the program at this time. Apprentices spend approximately four months working, learning, and training at Block Imaging’s headquarters in Holt, Michigan. Out-of-state candidates receive a housing allowance for short-term accommodations until they return home. Local candidates who live within a 75-mile radius of Holt may also qualify for a housing allowance. The position involves frequent driving and customer-site work, including transporting and delivering parts or equipment. The hourly rate during training is $25. Once in the field, the base pay range is $60,000–$68,000. Pay may vary based on job-related knowledge, skills, and experience. Block Imaging offers health and wellness benefits, paid time off, holiday pay, and additional benefits and perks.

Requirements

At least one year of hands-on mechanical and/or electrical experience.
Demonstrated mechanical aptitude through work experience and/or relevant training.
An associate degree in a technical discipline such as electronics, mechanical engineering, computer technology, or a related field, or equivalent experience.
Strong mechanical skills and the ability to troubleshoot using critical thinking and initiative.
Ability to prioritize tasks, manage multiple assignments, meet deadlines, and maintain attention to detail.
Clear and professional verbal, written, and listening skills for interacting with customers, vendors, and team members.
Ability to work well with others, build positive relationships, and maintain a respectful, customer-focused approach.
Competence with Microsoft Office, diagnostic software, computer hardware, and accurate data entry and database management.
Ability to follow safety procedures and regulatory requirements.
Valid driver’s license and compliance with driving-related standards; must meet driver eligibility requirements and the company vehicle policy’s minimum age of 21.
Ability to perform essential job functions with or without reasonable accommodation.
Ability to stand, walk, and move through varied work environments for extended periods; frequently bend, stoop, kneel, and reach to access and service equipment.
Ability to lift up to 75 pounds; heavier lifting may require assistance or mechanical aids.
Manual dexterity to handle tools, small components, and electronic parts.
Visual acuity and color perception sufficient to read schematics, calibrate equipment, and identify wiring or indicators.
Ability to communicate clearly with healthcare and related facility staff and document service activities accurately and efficiently.
Ability to wear required personal protective equipment and comply with hospital health and safety requirements.
Ability to safely operate and enter and exit vehicles, drive for extended periods, and work in varied environmental conditions with potential exposure to machinery, noise, and hazardous materials.

Nice To Haves

Equivalent military training or experience in a technical specialty may be considered.

Responsibilities

Assist in servicing, maintaining, and repairing medical imaging equipment at customer locations.
Evaluate equipment performance and support preventive maintenance, troubleshooting, calibrations, installations, and repairs to meet OEM standards.
Diagnose and resolve electronic, mechanical, and network issues under the guidance of senior engineers while developing technical skills.
Document service work accurately and help train end users on proper equipment operation and maintenance.
Communicate with management and team members by providing updates, reporting issues, and identifying improvement opportunities.
Represent the company professionally on-site and maintain strong customer relationships.
Support continuous improvement by sharing field insights and pursuing ongoing learning in new technologies and repair methods.
Drive and operate vehicles as an essential function of the role.
Load, transport, and deliver parts and equipment.
Perform other duties as assigned.
Follow Block Imaging’s values of Integrity, Honor, and Growth, and its approach of Together, Thoughtful, and Transparent.

Benefits

Medical, dental, and vision insurance coverage.
Flexible Spending Accounts (FSAs) and Health Savings Accounts (HSAs).
Full-time team members accrue 19 days of paid time off per year, beginning on their first day of employment.
Two annual “People Matter” days for volunteering in the community.
Potential annual bonus opportunities based on company profitability goals.
401(k) retirement investment plan with a discretionary company matching contribution of up to 6%, plus financial planning tools and training.
Team Member Perks Program with discounts, special deals, and other benefits.
Tuition assistance: reimbursement of 50% of eligible costs up to $1,000 per calendar year after three months of service, increasing to $2,500 after two years.
Employee referral bonus for a referred candidate who is hired and successfully completes the introductory period.
Paid parental leave following a qualified FMLA-approved leave.
Holiday pay.
Housing allowance for out-of-state candidates during short-term accommodations; local candidates within a 75-mile radius of Holt, Michigan, may also qualify.
Health and wellness benefits.