Field Service Engineer Apprentice

Block Imaging Parts & Service LLC•Los Angeles, CA

2d•$60,000 - $68,000

About The Position

The Field Service Engineer Apprentice assists with installing, maintaining, and repairing medical imaging equipment under the guidance of experienced Field Service Engineers. The apprentice receives hands-on technical training and mentorship, participates in structured learning programs, and completes field assignments to build practical skills for a career in field service engineering. The apprenticeship includes approximately four months of training at Block Imaging’s headquarters in Holt, Michigan. Training focuses on electronics, computer networking, x-ray theory, hands-on x-ray equipment training, and supervised field work with experienced engineers. Other equipment modalities are not a focus of the program at this time. Out-of-state candidates receive a housing allowance for short-term accommodations while training; local candidates living within 75 miles of Holt may also qualify. The position supports medical imaging equipment service at customer locations and involves frequent driving, transporting and delivering parts or equipment, and working in varied service environments. Driving and vehicle operation are essential functions. The role requires meeting driver eligibility requirements and a minimum age of 21. The position is based on Block Imaging’s mission of “People Matter” and its values of Integrity, Honor, and Growth, with an approach of Together, Thoughtful, and Transparent. Training pay is $25 per hour; the stated base pay range once working in the field is $60,000–$68,000. Pay may vary based on job-related knowledge, skills, and experience.

Requirements

Minimum of one year of hands-on mechanical and/or electrical experience.
Demonstrated mechanical aptitude through work experience and/or relevant training.
Associate degree in a technical discipline such as electronics, mechanical engineering, computer technology, or a related field, or equivalent experience.
Strong mechanical skills and ability to troubleshoot using critical thinking and initiative.
Ability to prioritize tasks, manage multiple assignments, meet deadlines, and maintain attention to detail.
Clear and professional verbal, written, and listening skills for interacting with customers, vendors, and team members.
Ability to work well with others, build positive relationships, and maintain a respectful, customer-focused approach.
Competence with Microsoft Office, diagnostic software, computer hardware, and accurate data entry/database management.
Ability to follow safety procedures and regulatory requirements, maintain a valid driver’s license, and meet driving-related compliance standards.
Meet driver eligibility requirements and minimum age of 21.
Ability to stand, walk, and move throughout work environments for extended periods; frequently bend, stoop, kneel, and reach; and lift up to 75 pounds, with assistance or mechanical aids for heavier lifting as needed.
Manual dexterity to handle tools, small components, and electronic parts; visual acuity and color perception sufficient to read schematics, calibrate equipment, and identify wiring or indicators.
Ability to communicate with healthcare and facility staff and document service activities accurately and efficiently.
Ability to wear required personal protective equipment and comply with hospital health and safety requirements.
Ability to safely operate and enter and exit vehicles, drive for extended periods, and work in varied environmental conditions, potentially involving machinery, noise, and hazardous materials.

Nice To Haves

Equivalent military training or experience in a technical specialty may be considered.
Local candidates residing within 75 miles of Holt, Michigan may qualify for a housing allowance.

Responsibilities

Assist in servicing, maintaining, and repairing medical imaging equipment at customer locations.
Evaluate equipment performance and support preventive maintenance, troubleshooting, calibrations, installations, and repairs to meet OEM standards.
Diagnose and resolve electronic, mechanical, and network issues under the guidance of senior engineers while developing technical skills.
Document service work accurately and help train end users on proper equipment operation and maintenance.
Communicate with management and team members, providing updates, reporting issues, and identifying improvement opportunities.
Represent the company professionally on-site and maintain strong customer relationships.
Share field insights and pursue ongoing learning in new technologies and repair methods.
Drive and operate vehicles as an essential function of the role.
Load, transport, and deliver parts and equipment.
Perform other duties as assigned.

Benefits

Health insurance options, including medical, dental, and vision coverage.
Flexible Spending Accounts and Health Savings Accounts.
Paid time off: full-time team members accrue 19 days per year, beginning on their first day of employment.
Two annual “People Matter” days for volunteering in the community.
Potential annual bonus opportunities based on meeting company profitability goals.
401(k) retirement investment plan with a discretionary company matching contribution up to 6%.
Access to financial planning tools and training.
Team member discounts, special deals, and other perks.
Tuition assistance: reimbursement of 50% of eligible costs up to $1,000 per calendar year after three months of service, increasing to $2,500 after two years.
Employee referral bonus program.
Paid parental leave following a qualified FMLA-approved leave.
Housing allowance for out-of-state trainees; local candidates within 75 miles of Holt may also qualify.
Paid holiday pay.