Field Service Engineer Apprentice

Block Imaging Parts & Service•Oklahoma City, OK

About The Position

The Field Service Engineer Apprentice assists experienced Field Service Engineers with installing, maintaining, and repairing medical imaging equipment. Through hands-on technical training, mentorship, structured learning, and supervised field assignments, the apprentice develops skills for a career in field service engineering. Training focuses on electronics, computer networking, x-ray theory, and hands-on x-ray equipment work; other modalities are not a focus of the program at this time. Apprentices spend approximately four months working, learning, and training at Block Imaging’s headquarters in Holt, Michigan. Out-of-state candidates receive a housing allowance for short-term accommodations until they return home. Local candidates residing within 75 miles of Holt may also qualify for a housing allowance. The work supports hospitals and healthcare providers, and requires frequent driving and vehicle operation to customer locations. The role calls for someone who supports Block Imaging’s mission of “People Matter” and its values of Integrity, Honor, and Growth, with an approach of Together, Thoughtful, and Transparent. The apprentice represents the company professionally at customer sites and contributes to ongoing learning and service improvement. During training, pay is $25 per hour. Once in the field, the base salary range is $60,000–$68,000; actual pay may vary based on job-related knowledge, skills, and experience. Block Imaging offers health and wellness benefits, paid time off, holiday pay, and other benefits described in the posting.

Requirements

At least one year of hands-on mechanical and/or electrical experience.
Demonstrated mechanical aptitude through work experience and/or relevant training.
An associate degree in a technical discipline such as electronics, mechanical engineering, computer technology, or a related field, or equivalent experience.
Strong mechanical skills and the ability to troubleshoot using critical thinking and initiative.
Ability to prioritize tasks, manage multiple assignments, meet deadlines, and maintain attention to detail.
Clear and professional verbal, written, and listening skills for interacting with customers, vendors, and team members.
Ability to work well with others and maintain positive relationships and a respectful, customer-focused approach.
Competence with Microsoft Office, diagnostic software, computer hardware, and accurate data entry and database management.
Ability to follow safety procedures and regulatory requirements, maintain a valid driver’s license, and meet driving-related compliance standards.
Meet driver eligibility requirements; minimum age 21, subject to the company vehicle policy.
Ability to perform essential job functions with or without reasonable accommodation.
Ability to stand, walk, and move through varied work environments for extended periods; frequently bend, stoop, kneel, and reach.
Ability to lift up to 75 pounds; heavier lifting may require assistance or mechanical aids.
Manual dexterity to handle tools, small components, and electronic parts.
Visual acuity and color perception sufficient to read schematics, calibrate equipment, and identify wiring or indicators.
Ability to communicate clearly with healthcare and related facility staff and accurately document service activities.
Ability to wear required personal protective equipment and comply with hospital health and safety requirements.
Ability to safely operate and enter or exit vehicles, drive for extended periods, and work in varied environmental conditions with possible exposure to machinery, noise, and hazardous materials.
Frequent driving of 30% or more.

Nice To Haves

Equivalent military training or experience in a technical specialty may be considered.

Responsibilities

Assist with servicing, maintaining, and repairing medical imaging equipment at customer locations.
Evaluate equipment performance and support preventive maintenance, troubleshooting, calibration, installation, and repair to meet OEM standards.
Diagnose and resolve electronic, mechanical, and network issues under the guidance of senior engineers while developing technical skills.
Document service work accurately and help train end users in proper equipment operation and maintenance.
Communicate with management and team members, provide updates, report issues, and identify opportunities for improvement.
Represent the company professionally at customer sites and maintain strong customer relationships.
Share field insights and pursue ongoing learning in new technologies and repair methods.
Drive and operate vehicles as an essential function of the role.
Load, transport, and deliver parts and equipment.
Perform other duties as assigned.

Benefits

Competitive medical, dental, and vision insurance options.
Flexible Spending Accounts and Health Savings Accounts.
Full-time team members accrue 19 days of paid time off per year, beginning on the first day of employment.
Two annual “People Matter” days for volunteering in the community.
Potential annual bonus opportunities based on company profitability goals.
401(k) retirement investment plan with a discretionary company matching contribution of up to 6%, plus financial planning tools and training.
Team Member Perks Program with discounts and special deals.
Tuition assistance: reimbursement of 50% of eligible costs up to $1,000 per calendar year after three months of service, increasing to $2,500 after two years.
Employee referral bonus for referrals who are hired and successfully complete their introductory period.
Paid parental leave following a qualified FMLA-approved leave.
Paid holiday pay.
Housing allowance for out-of-state candidates during the approximately four-month training period; local candidates within 75 miles of Holt, Michigan, may also qualify.
Health and wellness benefits.