Field Service Dispatcher

United Rentals • Irving, TX

7d

About The Position

As a Dispatcher at United Rentals, you will organize the branch’s daily equipment dispatch safely and on time. The role supports customers’ operational needs by coordinating drivers, equipment deliveries and pickups, and field repairs. You will also assist with customer orders and the Inside Sales team as needed.

Requirements

• High school diploma or equivalent.
• Valid driver’s license with an acceptable driving record.
• Technical knowledge of DOT/Federal Motor Carrier rules and regulations.
• Diligent attention to safety.
• Strong ability to multitask in a fast-paced environment.
• Superior customer service, teamwork, and verbal and written communication skills.

Responsibilities

• Schedule drivers and organize dispatch of all equipment for the branch.
• Assist with taking customer telephone orders for deliveries, pickups, and service.
• Arrange emergency field repairs.
• Answer customer calls and review driver schedules to fulfill customer requests.
• Assist the Inside Sales team as needed.
• Perform other duties as assigned.

Benefits

• Paid Parental Leave
• United Compassion Fund
• Employee Discount Program
• Career Development & Promotional Opportunities
• Additional Vacation Buy Up Program (US Only)
• Early Wage Access through Payactiv (US Hourly Only)
• Paid Sick Leave
• Health and financial plans
• An inclusive and welcoming culture

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED