Field Service Coordinator
About The Position
The Field Service Coordinator supports the processing and management of service orders. The role includes entering order and ticket information into SAP, maintaining service-ticket billing, invoicing, and reporting, coordinating service purchase orders, preparing service quotes from the planned scope of work and information provided, and liaising on inter-company service billings. This is a contract role based fully onsite in Richmond, Virginia, working with a collaborative team of six. The schedule is 7:30 AM to 4:00 PM. The position covers a current contractor’s parental leave, with three weeks of training before the individual goes on maternity leave.
Requirements
- Proficiency in data entry, particularly using Microsoft Excel and SAP.
- Strong administrative and clerical skills.
- Experience in order processing and administrative support.
- Two to three years of experience in administrative or data entry roles.
- Ability to learn quickly and absorb new information efficiently.
Nice To Haves
- Experience with an ERP system.
Responsibilities
- Import information from Excel into SAP for orders and tickets.
- Maintain accurate billing, invoicing, and reporting of service tickets using the business ERP system.
- Coordinate service purchase orders within the business ERP system.
- Create service quotes based on the planned scope of work and provided information.
- Act as a liaison for inter-company service billings.
Benefits
- Medical, dental, and vision coverage, if eligible.
- Critical Illness, Accident, and Hospital coverage, if eligible.
- 401(k) retirement plan, with pre-tax and Roth post-tax contributions available, if eligible.
- Voluntary life and AD&D insurance for the employee and dependents, if eligible.
- Short- and long-term disability coverage, if eligible.
- Health Spending Account (HSA), if eligible.
- Transportation benefits, if eligible.
- Employee Assistance Program, if eligible.
- Time off/leave, including PTO, vacation, or sick leave, if eligible.
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What This Job Offers
Education Level
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