Field Service Coordinator

ChampionX•Odessa, TX

About The Position

ChampionX, now part of SLB, is seeking a Field Service Coordinator in Odessa, Texas. The role coordinates Field Service team scheduling and communication, supports onboarding and training, and maintains operational records and documentation. It offers a flexible, independent work environment in which the coordinator manages a monthly schedule and supports customer needs and the overall success of the Field Service team. The position requires the ability to work extended hours when business needs require, including more than eight hours per day or 40 hours per week. Employment will begin with ChampionX and transition to SLB as part of the planned integration. Immigration sponsorship is not available. The company emphasizes safety, diversity, inclusion, and equal employment opportunity.

Requirements

  • High school diploma, GED, or equivalent.
  • Strong customer service and relationship-building skills, including communicating information effectively and providing guidance when needed.
  • Professional demeanor and excellent interpersonal skills.
  • Basic knowledge of industrial safety practices.
  • Strong organizational, planning, and time management skills.
  • Analytical and problem-solving abilities.
  • Intermediate verbal and written communication skills.
  • Basic mathematical skills.
  • Ability to execute strategies and support departmental initiatives.
  • Ability to prioritize work, determine goals and objectives, and manage multiple tasks effectively.
  • Strong computer proficiency, including Microsoft Office and other business software used for communication, reporting, and data management.
  • Ability to work independently with minimal supervision.
  • Ability to work extended hours, including more than eight hours per day or 40 hours per week, as business needs require.
  • Fluency in reading, writing, and speaking English.
  • Commitment to following company and safety policies, promoting safe work behaviors, and proactively addressing unsafe conditions.

Nice To Haves

  • Two or more years of coordinator support or coordination experience.
  • Experience supporting field operations, service organizations, or customer-facing teams.
  • Experience preparing reports, spreadsheets, presentations, and other business documentation.

Responsibilities

  • Coordinate and prioritize Field Service team scheduling activities to efficiently meet customer needs.
  • Communicate about personal coverage, call handling, response times, and service protocols.
  • Coordinate with HSE and Training departments to support onboarding and training for new employees.
  • Maintain accurate records, schedules, and supporting documentation for field service operations.
  • Assist with administrative projects and other duties that support the Field Service team.

Benefits

  • Medical, dental, and vision coverage.
  • 401(k) with company matching.
  • Comprehensive benefits package.
  • Flexible, independent work environment.
  • Access to resources, tools, and technology.
  • Opportunity to grow income as the employee drives growth.
  • Safety training and personal protective equipment.
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