FIELD SERVICE COORDINATOR/MANAGER

Hugg & Hall • Jonesboro, AR

7d • Onsite

About The Position

Hugg & Hall Equipment Company is seeking a Field Service Coordinator Manager to lead and support a team of field technicians. The position combines hands-on field service experience with managerial and dispatch experience. Based at the company's new Glenpool, Oklahoma branch, the role provides leadership across multiple branches. The work takes place in an indoor, climate-controlled office environment and involves extended periods at a computer.

Requirements

• Two to three years of experience as a field service technician in the agricultural, construction, or material handling equipment industries.
• High school diploma or equivalent.
• Proven experience as a service technician or mechanic in the agricultural, construction, or material handling equipment industries.
• Prior experience in a dispatch role.
• Advanced mechanical aptitude, a professional demeanor, and a safety-first mentality.
• Ability to multitask, prioritize, and solve complex problems in a fast-paced environment.
• Excellent computer skills.
• Must pass a pre-employment background check, drug test, and driving record check.

Nice To Haves

• Aerial equipment experience.

Responsibilities

• Manage, dispatch, and support a team of field technicians.
• Use technical expertise to provide real-time troubleshooting assistance on repair jobs.
• Coordinate with multiple departments and locations on parts orders, support the rental department, and help ensure high-quality service repairs.
• Interview, hire, and mentor new service technicians.

Benefits

• Competitive pay with quarterly incentives and bonus programs.
• Medical, dental, vision, and life insurance.
• 401(k) retirement plan with company match.
• Generous paid time off plan.
• Paid holidays.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED