Field Sales Representative - Excavation

Roto-Rooter Services Company•Corona, CA

About The Position

Roto-Rooter is hiring Field Sales Representatives for its Excavation department. Representatives pursue pre-qualified leads provided by field service technicians and call centers; cold calling is not required. The role involves assessing sewer lines and selling repair or replacement solutions to residential and commercial customers. Representatives receive a weekly salary of $500 during and after training. After training, they may earn 5% of total sales after $15,000 in weekly qualified sales and an additional 2% of total sales after $25,000 in weekly qualified sales, plus mileage reimbursement. Flexible work schedules are offered. The position involves extensive driving to customer locations, conducting camera assessments of sewer lines, entering customers’ homes, collecting payments, and providing professional, trustworthy service. Representatives may interact directly with vulnerable populations, including children and older adults. Plumbing experience is not required.

Requirements

Valid driver’s license and an acceptable background check under company standards.
Demonstrated exceptional focus on delivering outstanding customer service.
Ability to work in a fast-paced environment and work days, nights, weekends, and holidays as scheduled.
Ability to use handheld telecommunication devices and commercial software such as Word and Excel, as well as Roto-Rooter computer systems.
Excellent oral and written communication skills in English.
Organized self-starter with an outgoing personality.
Plumbing experience is not required.

Nice To Haves

Outside sales experience, preferably in in-home services; candidates with other outside sales backgrounds will also be evaluated.

Responsibilities

Identify and sell sewer line repair and replacement solutions for residential and commercial properties.
Conduct camera assessments of sewer lines to identify root interruption or breakage that may require repair or replacement.
Follow up proactively with existing customers to address plumbing or water-related issues.
Use the established pricing matrix and/or insurance guidelines to prepare competitive repair or replacement quotes and close sales.
Serve as a trusted information resource for Roto-Rooter customers.
Collect monetary payment after service.
Drive to customer locations in a timely and professional manner.
Enter customers’ residences and provide trustworthy service while resolving problems.