Field Sales Representative - Excavation

Roto-Rooter Services Company•Charlotte, NC

About The Position

Roto-Rooter is seeking Field Sales Representatives for its Excavation department. Representatives pursue pre-qualified leads provided by field service technicians and call centers; cold calling is not required. The role offers weekly base pay plus commission, with average annual earnings of $55,000–$75,000, as well as mileage reimbursement and flexible work schedules. The representative assesses sewer lines and recommends repair or replacement solutions for residential and commercial customers. Plumbing experience is not required. Candidates with outside sales experience in in-home services are strongly preferred, though candidates from other outside sales backgrounds will be evaluated.

Requirements

  • Valid driver’s license and an acceptable background check under company standards.
  • Demonstrated focus on delivering outstanding customer service.
  • Ability to thrive in a fast-paced work environment and work days, nights, weekends, and holidays as scheduled.
  • Ability to use handheld telecommunication devices and commercial software such as Word and Excel, as well as Roto-Rooter computer systems.
  • Excellent oral and written communication skills in English.
  • Organized self-starter with an outgoing personality.

Nice To Haves

  • Outside sales experience in in-home services is strongly preferred; other outside sales backgrounds will also be evaluated.

Responsibilities

  • Identify and sell sewer line repair and replacement solutions for residential and commercial properties.
  • Conduct camera assessments of sewer lines to determine whether root interruption or breakage indicates a need for repair or replacement.
  • Follow up proactively with existing customers to provide solutions for plumbing or water-related issues.
  • Use the established pricing matrix and/or insurance guidelines to provide competitive quotes and close sales.
  • Serve as a trusted information resource for Roto-Rooter customers.

Benefits

  • Mileage reimbursement
  • Weekly base pay plus commission
  • Medical insurance with a prescription drug card
  • Accident and critical illness insurance
  • Dental insurance
  • Vision insurance
  • Paid vacation
  • Paid training
  • Life insurance
  • Matching 401(k) retirement savings plan
  • Tuition reimbursement
  • Profit sharing
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