Field Sales Representative - Excavation

Roto-Rooter Services Company•Desert Hot Springs, CA

About The Position

Roto-Rooter is seeking Field Sales Representatives for its Excavation department. Representatives pursue pre-qualified leads provided by field service technicians and call centers; cold calling is not required. The role offers a weekly salary of $500 during and after training. After training, representatives are eligible for 5% of total sales after $15,000 in weekly qualified sales and an additional 2% of total sales after $25,000 in weekly qualified sales, plus mileage reimbursement. Flexible work schedules are offered. The representative identifies and sells sewer line repair and replacement solutions to residential and commercial customers. The role includes assessing sewer lines with a camera, following up with customers, preparing competitive quotes using the company pricing matrix and/or insurance guidelines, closing sales, collecting payment, and providing trustworthy information and service. The work involves extensive driving and entering customers’ homes. Representatives may interact with vulnerable populations, including children and elderly people.

Requirements

Valid driver’s license and an acceptable background check per company standards.
Demonstrated focus on delivering outstanding customer service.
Ability to work in a fast-paced environment and work days, nights, weekends, and holidays as scheduled.
Ability to use handheld telecommunication devices and commercial software packages such as Word and Excel, as well as Roto-Rooter computer systems.
Excellent oral and written communication skills in English.
Organized, self-starting approach and an outgoing personality.
Plumbing experience is not required.

Nice To Haves

Outside sales experience in in-home services is strongly preferred; candidates with other outside sales backgrounds will also be evaluated.

Responsibilities

Identify and sell sewer line repair and replacement solutions for residential and commercial properties.
Conduct camera assessments of sewer lines to identify root interruption or breakage and determine whether repair or replacement is needed.
Proactively follow up with existing customers to provide solutions for plumbing or water-related issues.
Use the established pricing matrix and/or insurance guidelines to provide competitive repair or replacement quotes and close sales.
Serve as a trusted information resource for Roto-Rooter customers.
Collect monetary payment after service calls.
Drive extensively to customer locations in a timely and professional manner.
Enter customers’ residences and provide trustworthy service while addressing their problems.