Field Sales Representative - Excavation

Roto-Rooter Services Company•Stoughton, MA

About The Position

Roto-Rooter is seeking Field Sales Representatives for its Excavation department. The role offers pre-qualified leads from field service technicians and call centers, with no cold calling. Compensation includes weekly base pay plus commission, with average annual earnings of $80,000–$120,000, as well as mileage reimbursement. The representative sells sewer line repair and replacement solutions for residential and commercial properties. They conduct camera assessments of sewer lines, follow up with existing customers, prepare competitive quotes using the company pricing matrix and/or insurance guidelines, and help customers choose solutions for plumbing or water-related issues.

Requirements

  • Valid driver's license and an acceptable background check under company standards.
  • Demonstrated focus on delivering outstanding customer service.
  • Ability to work in a fast-paced environment and work days, nights, weekends, and holidays as scheduled.
  • Ability to use handheld telecommunication devices and commercial software such as Word and Excel, as well as Roto-Rooter computer systems.
  • Excellent oral and written communication skills in English.
  • Organized self-starter with an outgoing personality.

Nice To Haves

  • Outside sales experience, preferably in in-home services; candidates with other outside sales backgrounds will also be evaluated.

Responsibilities

  • Identify and sell sewer line repair and replacement solutions for residential and commercial properties.
  • Conduct camera assessments of sewer lines to determine whether root interruption or breakage indicates a need for repair or replacement.
  • Proactively follow up with existing customers to provide solutions for plumbing or water-related issues.
  • Use the established pricing matrix and/or insurance guidelines to provide competitive repair and replacement quotes and close sales.
  • Serve as a trusted information resource for Roto-Rooter customers.

Benefits

  • Medical insurance with a prescription drug card
  • Accident and critical illness insurance
  • Dental insurance
  • Vision insurance
  • Paid vacation
  • Paid training
  • Life insurance
  • Matching 401(k) retirement savings plan
  • Tuition reimbursement
  • Profit sharing
  • Mileage reimbursement
  • Weekly base pay plus commission
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