Field Sales Manager, On Premise

Breakthru Beverage Group•Boca Raton, FL

About The Position

A Field Sales Manager achieves the company’s and suppliers’ sales volume and distribution objectives by managing and coaching a team of sales representatives to meet performance goals through planning, organization, training, and execution. The position includes developing representatives’ capabilities and performance, supporting customer and supplier relationships, and resolving customer issues according to company processes and policies. The role may help coordinate the work of junior team members and addresses varied, non-routine issues through analysis and investigation. The job description notes that its responsibilities are a summary rather than an exhaustive list; individual duties may vary.

Requirements

  • Bachelor’s degree in a related field and/or equivalent training and work experience.
  • At least 5 years of related sales experience.
  • Proficient PC skills, including Microsoft Office and other computer programs such as presentation software.
  • Results-oriented professionalism and verbal and written communication skills, using diplomacy and discretion, as well as customer service skills.
  • Ability to multitask, work independently and/or within a team, pay attention to detail, and meet deadlines.
  • Analytical and reporting skills.
  • Sound judgment and problem-solving skills.
  • Ability to work in a fast-paced, high-volume team environment.
  • Valid driver’s license.

Nice To Haves

  • Ability to hold a Solicitor’s Permit.
  • Understanding of wine and spirits.

Responsibilities

  • Manage and coach a team of sales representatives.
  • Conduct one-on-one sales meetings to communicate objectives and programs, identify opportunities, review performance against goals, and guide representatives on closing performance gaps.
  • Develop and review performance enhancement plans; maintain training files, conduct evaluations, monitor new-hire 90-day evaluations, perform coaching calls, complete MBOs, and follow up on progress.
  • Address representatives’ skill deficiencies by creating customized coaching plans, tracking progress, and documenting improvement.
  • Plan for each sales period by meeting one-on-one with representatives, strategizing to achieve goals and objectives, and helping define target accounts when applicable.
  • Participate in associate interviews and selection by working with Human Resources to source candidates, schedule and conduct interviews, and manage onboarding.
  • Maintain relationships with key accounts, identify account opportunities, conduct customer business reviews, develop opening orders with new accounts, sell in resets of stores, manage open territories, and resolve customer complaints.
  • Manage supplier surveys by planning routes, pre-surveying accounts, conducting surveys with suppliers, recapping results, and scheduling sales representatives as needed.
  • Coordinate supplier ride-withs with Business Managers when scheduling sales representatives.
  • Resolve customer issues through appropriate administrative processes and company policies, escalating issues to management as appropriate.
  • Perform other duties as assigned by the supervisor.
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