Field Sales Account Executive - Boston

The RealReal•Boston, MA

12d•$64,750 - $74,060•Onsite

About The Position

The RealReal is seeking an experienced sales professional to grow consignment business in an assigned territory. In this field-based, in-home appointment sales role, the Luxury Resale Advisor (LRA) acquires luxury items from clients and builds new and repeat business. The position suits a self-motivated, customer-focused person with an entrepreneurial mindset who is comfortable working toward quotas and managing a book of business independently. The LRA sources and converts leads, conducts client outreach and consultations, and oversees consignment item pickup and shipment to The RealReal’s e-commerce centers. The role includes presenting consignment contracts, setting pricing expectations using internal tools and luxury-market expertise, and providing high-touch service throughout the process. The advisor uses Salesforce or similar CRM tools to manage pipeline and performance, and collaborates with Retail and Consignor Relations teams to support sales and resolve client concerns. The role requires a 40-hour workweek with occasional off-hours, residence within the assigned territory, and travel of more than 70% within the designated market. A valid driver’s license is required except in the Manhattan, Brooklyn, and Chicago markets; compliant insurance and driving records are also required. The position may require lifting up to 25 pounds as needed. The expected base salary range is $64,750–$74,060, and expected on-target earnings are $92,500–$105,800. Compensation may vary based on work location, skills, experience, market demands, and internal parity; employees may also be eligible for incentive pay and benefits.

Requirements

Technologically proficient and comfortable using CRM systems, such as Salesforce, and digital tools to manage a pipeline and drive performance.
Self-starter with an entrepreneurial mindset who adapts quickly to shifting priorities.
Highly motivated by ownership, growth, and impact, with the drive to build a book of business and continuously improve performance.
Results-oriented and comfortable working independently in a fast-paced, field-based environment.
Able to commit to a 40-hour workweek with occasional off-hours.
Must reside in the assigned territory.
Must have a valid driver’s license, except in the Manhattan, Brooklyn, and Chicago markets, and maintain compliant insurance and a compliant driving record.
Able and willing to travel more than 70% within the designated market.
Able to lift up to 25 pounds as needed.
Demonstrates entrepreneurial drive, coachability, learning agility, relationship-building ability, operational discipline, follow-through, self-management, and resilience.

Nice To Haves

Proficiency in Salesforce or a similar CRM.
Prior experience selling luxury goods and/or high-end services.
Strong understanding of fashion trends and the luxury market.

Responsibilities

Engage new and existing clients through daily outreach and in-home appointments to drive consignment activity.
Develop and execute networking and outreach strategies to attract new consignors and encourage repeat business.
Build a pipeline by sourcing new leads, reactivating lapsed clients, and converting marketing-qualified leads into consignors.
Manage a book of business and sales pipeline using Salesforce CRM or similar tools.
Meet or exceed monthly quotas and drive key performance metrics and revenue growth.
Acquire luxury consignment items from clients and coordinate pickup and shipment to The RealReal’s e-commerce centers.
Deliver a high-touch, white-glove client experience throughout the consignment process.
Present and review consignment contracts, establish pricing expectations using internal tools and luxury-market expertise, and guide clients through the process.
Partner with Retail teams to support sales growth.
Collaborate with the Consignor Relations team to address and resolve client concerns.
Build early momentum in LCV contribution and repeat consignment behavior while demonstrating pipeline discipline and improving conversion effectiveness.