Field Sales Account Executive - Boston
About The Position
The RealReal is seeking experienced sales professionals to drive consignment business as Luxury Resale Advisors (LRAs). The role acquires luxury items from clients and builds new and repeat business within an assigned territory. It is suited to a self-motivated, customer-focused professional with an entrepreneurial ownership mindset who can thrive in a quota-driven, in-home appointment sales environment. The position develops and manages a pipeline through client outreach, networking, lead generation, and Salesforce CRM. It involves meeting monthly quotas, acquiring consignment items, coordinating their pickup and shipment to The RealReal’s e-commerce centers, and providing clients with a high-touch experience. The advisor also presents consignment contracts, sets pricing expectations using internal tools and luxury-market knowledge, and works with Retail and Consignor Relations teams to support growth and resolve client concerns. The role is field-based, requires more than 70% travel within the assigned market, residence in the territory, and a commitment to a 40-hour workweek with occasional off-hours. The RealReal is an online marketplace for authenticated resale luxury goods and describes itself as a sustainable company supporting the circular economy.
Requirements
- Technologically proficient and comfortable using CRM systems, digital tools, and pipeline-management tools.
- A self-starter with an entrepreneurial mindset who adapts quickly to shifting priorities.
- Motivated by ownership, growth, and impact, with the drive to build a book of business and improve performance.
- Results-oriented and comfortable working independently in a fast-paced, field-based environment.
- Able to commit to a 40-hour workweek with occasional off-hours.
- Must reside in the assigned territory.
- Must have a valid driver’s license, except in the Manhattan, Brooklyn, and Chicago markets.
- Must maintain compliant insurance and a compliant driving record.
- Able to lift up to 25 pounds as needed.
- Willing and able to travel more than 70% within the designated market.
Nice To Haves
- Experience using Salesforce or a similar CRM.
- Prior experience selling luxury goods and/or high-end services.
- Strong understanding of fashion trends and the luxury market.
Responsibilities
- Engage new and existing clients through daily outreach and in-home appointments to drive consignment activity.
- Develop networking and outreach strategies to attract new consignors and foster repeat business.
- Source new leads, reactivate lapsed clients, and convert marketing-qualified leads into consignors.
- Manage a book of business and pipeline using Salesforce CRM or comparable tools.
- Meet or exceed monthly quotas and contribute to revenue growth through sales performance.
- Acquire luxury consignment items and coordinate pickup and shipment to The RealReal’s e-commerce centers.
- Deliver a high-touch, white-glove experience throughout the consignment process.
- Present and review consignment contracts, establish pricing expectations using internal tools and luxury-market expertise, and guide clients through the process.
- Partner with Retail teams to support sales growth and collaborate with Consignor Relations to address and resolve client concerns.
- Maintain pipeline discipline, consistent activity, conversion effectiveness, ownership, and trust-based client relationships.
Benefits
- Base salary plus uncapped commission.
- Annual Elite Club trip for top performers.
- Monthly sales competitions with cash, prizes, or site credit.
- Employee Stock Purchase Plan.
- 401(k) with company match.
- Medical, dental, and vision insurance.
- Paid parental leave.
- Nine paid company holidays.
- Flexible time off with manager approval.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
