Field Rental Technician

Tri - Lift Industries Inc. • Greensboro, NC

8d • $24 - $30

About The Position

Tri-Lift Industries, Inc. is a third-generation family business and material-handling equipment provider serving North Carolina, South Carolina, and Virginia. The Field Rental Technician promotes goodwill and accountability with customers by providing professional, high-quality customer service. The role diagnoses equipment problems, recommends and performs appropriate repairs or modifications, and completes scheduled maintenance. It also requires accurate service-call documentation, care of company equipment and the service vehicle, management of vehicle inventory, and upkeep of personal tools and a clean, hazard-free work area. The technician may perform other duties assigned by management or the rental coordinator.

The typical work schedule is 8:00 AM to 4:30 PM. The hourly pay range is $24–$30. Tri-Lift offers paid training, advancement opportunities, and a benefits package. Road technicians receive a company vehicle and gas card.

Requirements

• High school diploma or equivalent.
• At least three years of mechanical, electrical, and hydraulic experience in the forklift or equipment repair industry.
• Effective communication with customers, co-workers, and management.
• Ability to understand service and training manuals and schematics.
• Ability to safely operate power tools, lifts, hoists, hydraulic jacks, and overhead cranes.
• Valid and current driver's license.
• Must pass a pre-employment drug test.
• Driving record is reviewed by the insurance company for eligibility to use a company vehicle.
• Technicians are expected to have their own tools.

Nice To Haves

• Knowledge of electrical and industrial battery charger repair.

Responsibilities

• Promote goodwill and accountability between the company and customers, maintaining a professional manner and superior customer service.
• Analyze and diagnose equipment problems and breakdowns, and recommend appropriate service and repair actions.
• Perform equipment repairs or modifications.
• Efficiently perform scheduled equipment maintenance.
• Accurately and neatly document each service call and repair and provide necessary paperwork.
• Maintain the serviceability and accountability of company equipment.
• Keep the company service van clean, orderly, and free of hazards.
• Secure and maintain service and parts inventory in the company vehicle.
• Maintain the personal tools needed to perform equipment service duties.
• Keep the work area clean and hazard-free.
• Cooperatively perform additional duties assigned by management and the rental coordinator.

Benefits

• Competitive compensation and paid time off.
• Extensive hands-on training and advancement opportunities.
• Company uniforms.
• Company vehicle and gas card for road technicians.
• Tablet and laptop at 90 days if needed.
• 401(k) plan with a 4% company match.
• Medical, dental, and vision insurance.
• Company-paid short- and long-term disability insurance.
• Company-paid life insurance with additional purchase options.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED