Field Rental Technician

Tri - Lift Industries Inc. • Burlington, NC

8d • $24 - $30

About The Position

Tri-Lift Industries, Inc., a third-generation family business and material handling equipment provider serving North Carolina, South Carolina, and Virginia, is hiring a Field Rental Technician. The role promotes goodwill and accountability with customers through professional conduct and superior customer service. The technician diagnoses equipment problems and breakdowns, recommends and performs appropriate repairs or modifications, and completes scheduled maintenance.

The technician documents service calls and repairs, maintains company equipment and the service van, secures and manages service and parts inventory in the vehicle, and keeps the work area clean and hazard-free. The role also includes providing and maintaining the personal tools needed for service work and performing additional duties assigned by management and the rental coordinator. The typical schedule is 8:00 AM to 4:30 PM. The hourly pay range is $24–$30.

Requirements

• High school diploma or equivalent.
• Three or more years of mechanical, electrical, and hydraulic experience in the forklift or equipment repair industry.
• Effectively communicate with customers, coworkers, and management.
• Understand service and training manuals and schematics.
• Safely operate power tools, lifts, hoists, hydraulic jacks, and overhead cranes.
• Pass a pre-employment drug test.
• Have a valid and current driver's license; driving record will be reviewed by the insurance company for eligibility to use a company vehicle.

Nice To Haves

• Knowledge of electrical and industrial battery charger repair.

Responsibilities

• Promote goodwill and accountability between the company and customers through professional conduct and superior customer service.
• Analyze and diagnose equipment problems and breakdowns, and recommend the correct service and repair actions.
• Perform equipment repairs or modifications.
• Perform scheduled equipment maintenance efficiently.
• Document each service call and repair accurately and neatly, including necessary paperwork.
• Maintain the serviceability and accountability of company equipment.
• Keep the company service van clean, orderly, and hazard-free.
• Secure and maintain service and parts inventory in the company vehicle.
• Provide and maintain personal tools needed to perform equipment service duties.
• Keep the work area clean and hazard-free.
• Perform additional duties cooperatively when assigned by management and the rental coordinator.

Benefits

• Competitive compensation and paid time off.
• Extensive hands-on training and advancement opportunities.
• Company uniforms.
• Company vehicle and gas card.
• Tablet and laptop at 90 days if needed.
• 401(k) plan with 4% company match.
• Medical, dental, and vision insurance.
• Company-paid short- and long-term disability insurance.
• Company-paid life insurance with additional purchase options.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED