Field Property Claims Adjuster: Gillette or Sheridan, WY

Farmers Insurance•Gillette, WY

23d•Remote

About The Position

Farmers is hiring a remote, field-based Property Claims Adjuster supporting the Gillette and Sheridan, Wyoming territory. Candidates must currently live within the designated service area or an adjacent community in the assigned territory. The position starts at $26.01 per hour or higher, with potential overtime based on business needs and claim volume. Pay may be adjusted based on relevant experience, skills, and qualifications. Although this is not a catastrophe-specific position, employees are expected to participate in 1–3 catastrophe deployments annually, typically requiring travel away from home for a specified period, usually about 23 days. Deployment assignments provide additional hourly compensation and overtime opportunities. The role conducts virtual and on-site investigations, including visits to policyholders’ homes, to assess property damage, determine liability, evaluate losses, and negotiate fair settlements. Adjusters use claims software, a company car, and a laptop to assess damage and prepare estimates in a paperless environment. Work is performed independently and has a direct impact on management outcomes. The adjuster represents the company in public interactions and works with policyholders, claimants, agents, witnesses, contractors, law enforcement, investigators, attorneys, medical professionals, and other parties. Farmers provides paid training through the University of Farmers, along with opportunities for growth and management development. The role requires fieldwork and work in a home-office environment, as well as the ability to inspect roofs and enter confined spaces such as attics and crawlspaces. Candidates must achieve a passing score on all claims training exams.

Requirements

High school diploma or equivalent.
Excellent customer service experience; retail experience is preferred.
Excellent oral and written communication skills.
Computer literacy, including MS Word, Excel, and Outlook.
Proficiency with smartphones and applications.
Willingness to learn insurance policies and property damage assessment to determine how coverage applies to a loss.
Outgoing personality and comfort interacting with a wide variety of people.
Valid driver’s license and bondability.
Must reside within the designated service area or an adjacent community within the assigned territory.
Must achieve a minimum passing score on all claims training exams.
Ability and willingness to climb ladders, inspect roofs, and work on rooftops multiple times per day.
Ability and willingness to work in small, confined damaged spaces such as attics and crawlspaces.
Ability to perform bending, kneeling, pulling, pushing, sorting, carrying up to 50 pounds, climbing, reaching, standing, walking, seeing, speaking, reading, writing, and key entering.
Final candidates are subject to a motor vehicle record background check because the position may include a company vehicle.

Nice To Haves

Construction experience is highly desirable and preferred.
Insurance experience is highly desirable and preferred.

Responsibilities

Conduct virtual and on-site investigations, including visits to policyholders’ residences, to assess property damage, determine liability, evaluate the extent of loss, and negotiate fair settlements.
Use claims-handling software, a company car, and a laptop to assess claims-related damage and write estimates in a paperless environment.
Evaluate and report potential subrogation opportunities.
Report incidents involving theft, fraud, or arson to appropriate state and industry agencies.
Negotiate with policyholders to settle claims using strong customer service skills.
Represent the company in public interactions and maintain a professional demeanor consistent with management standards.
Interact with policyholders, claimants, agents, witnesses, contractors, law enforcement, fraud and arson investigators, attorneys, medical professionals, and other relevant parties.
Participate in 1–3 catastrophe deployments annually and travel away from home for deployment assignments.
Perform additional duties as assigned.
Promote safety and comply with applicable company safety and ergonomic standards.

Benefits

Paid training through the University of Farmers.
401(k).
Medical insurance.
Dental insurance.
Vision insurance.
Health savings and flexible spending accounts.
Life insurance.
Paid time off.
Paid parental leave.
Tuition assistance.
Bonus opportunity based on company and individual performance.
Potential overtime and additional hourly compensation during catastrophe deployments.
Opportunities for growth and management development through education, mentorship programs, and leadership.