Field Property Claims Adjuster: Fort Worth, Arlington, Euless, TX Territory

Farmers Insurance•Fort Worth, TX

19d•$28•Remote

About The Position

Farmers is hiring a Field Property Claims Adjuster to investigate and handle property claims in the Fort Worth, Arlington, and Euless, Texas territory. This remote field role requires candidates to live in the designated area north of Interstate 20 and travel to policyholders’ homes. The starting wage is $27.67 per hour or higher, with additional compensation potentially available based on relevant experience and transferable skills. The role offers paid training through the University of Farmers, independent field work, and potential growth into management opportunities. Although it is not a catastrophe-specific position, the employee must commit to one to three catastrophe deployments per year. Each deployment may require travel away from home, typically for a specified period of about 23 days. The adjuster investigates property losses virtually and in person, assesses damage and liability, determines the extent of loss, and negotiates settlements. The role uses claims-handling software, a company car, and a laptop to evaluate damage and prepare estimates in a paperless environment. Work is performed in the field and in an in-home office, with regular interaction with policyholders and a broad range of other parties. The position requires independent judgment, professional public representation, adherence to safety standards, and the ability to work on roofs and in confined, damaged spaces. Farmers provides a competitive salary based on experience, qualifications, and location, as well as a performance-based bonus opportunity and a benefits package that includes retirement, health coverage, paid time off, parental leave, and tuition assistance.

Requirements

High school diploma or equivalent.
Excellent customer service experience; retail experience is preferred.
Excellent oral and written communication skills.
Computer literacy, including MS Word, Excel, and Outlook.
Proficiency with smartphones and applications.
Eagerness to learn about insurance policies and property damage and determine how coverage applies to losses.
Outgoing personality and willingness to interact with a wide variety of people.
Valid driver's license and bondable; final candidates are subject to a motor vehicle record background check.
Must currently reside in the Fort Worth, Arlington, or Euless, Texas area and north of Interstate 20.
Must be willing and able to climb ladders, work on rooftops multiple times per day, and enter small, confined damaged spaces such as attics and crawlspaces.
Must be willing to commit to one to three catastrophe deployments per year, which may involve travel away from home.
Ability to perform the listed physical activities, including carrying up to 50 pounds.
Ability to work in field conditions that may include uncontrolled outdoor environments, excessive noise, chemicals or biological conditions, moving mechanical parts, dangerous areas, and substances or conditions that may affect the respiratory system or skin.

Nice To Haves

Construction experience.
Insurance experience.

Responsibilities

Conduct virtual and on-site investigations, including visits to policyholders’ residences, to assess property damage, determine liability, evaluate the extent of loss, and negotiate fair settlements.
Use claims-handling software, a company car, and a laptop to determine claims-related damage and write estimates in a paperless environment.
Evaluate and report potential subrogation opportunities.
Report incidents involving theft, fraud, or arson to appropriate state and industry agencies.
Perform duties independently, with work that directly impacts management outcomes.
Represent the company in public interactions and maintain a professional demeanor consistent with management standards.
Engage with policyholders, claimants, agents, witnesses, contractors, law enforcement, fraud and arson investigators, attorneys, medical professionals, and other relevant parties.
Use customer service skills to negotiate claim settlements with policyholders.
Perform additional duties as assigned.
Promote safety and comply with safety and ergonomic standards in relevant company manuals.
Commit to one to three catastrophe deployments per year.
Inspect roofs by climbing ladders and work on rooftops; work in confined, damaged spaces such as attics and crawlspaces.
Achieve a minimum passing score on all claims training exams.