Field Property Adjuster - Phoenix, AZ

Allstate • Phoenix, AZ

2d

About The Position

National General, part of The Allstate Corporation, is hiring a Field Property Adjuster based within 20 miles of Phoenix or Tucson, Arizona. The role manages property claims from initial investigation and inspection through resolution. The adjuster evaluates damage, reviews applicable coverage and supplements, develops or audits repair estimates, handles contents losses, and supports customers throughout the claims process. The work combines independent field activity, critical thinking, technical expertise, and customer service. The adjuster manages an assigned territory and workload, documents claim activity, communicates with customers and other involved parties, and makes timely, accurate decisions in accordance with company policies, procedures, regulatory requirements, and fair claims practices. The position has no supervisory duties.

Requirements

• Property claims experience.
• Strong customer service and organizational skills.
• Proficiency in Xactimate.
• An active adjuster license or the ability to obtain one.
• Individuals who hold an active insurance license must terminate existing appointments before onboarding and must not hold outside appointments during employment.
• Applicants for an adjuster role who also hold a resident producer license must surrender it when instructed by the licensing team.
• Authorization to work in the United States; the company does not sponsor work visas.

Nice To Haves

• Experience handling claims both in the field and virtually.
• Applicable active licenses, which may include a Home Resident Property & Casualty License, Designated Home State (DHS) Florida or Texas License, and/or applicable Appraiser License.

Responsibilities

• Manage property claims from initial investigation and inspection through resolution.
• Conduct field inspections and evaluate damage to first-party homeowner properties.
• Review applicable policy coverage, supplements, and contents losses.
• Create or audit damage estimates using strong estimating fundamentals.
• Evaluate settlement alternatives for regulatory compliance and fair claims practices, and decide on the best option.
• Negotiate settlements and make settlement payments.
• Document claim activity and decisions, including in complex files across multiple lines.
• Communicate with and support customers and other involved parties throughout the claims process.
• Build relationships with internal and external customers across multiple lines.
• Manage an assigned territory and workload.

Benefits

• Eligible candidates may receive a $1,000 licensing sign-on bonus if they hold the applicable active licenses; current employees and candidates who previously worked for Allstate or its family of companies are ineligible.
• Allstate provides a technology setup including a laptop, monitors, headset, keyboard, and mouse.
• Employees eligible to work from home receive a monthly connectivity reimbursement to help offset internet costs.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed