Field Property Adjuster - Phoenix, AZ

Allstate • Tucson, AZ

1d • $56,500 - $87,400

About The Position

National General, part of The Allstate Corporation, provides home, auto, accident and health, and other specialty insurance products through independent agents and directly to consumers.

The Field Property Adjuster manages property claims from initial investigation and field inspection through resolution. The role evaluates damage, reviews applicable coverage and supplements, develops or audits repair estimates, handles contents losses, and works with customers and other involved parties to reach timely and accurate outcomes. The adjuster manages an assigned territory and workload, documents claim activity, communicates throughout the process, and makes decisions in accordance with company policies, procedures, regulatory requirements, and fair claims practices. The position involves independent field work, critical thinking, technical expertise, negotiation, and customer service. The role is based within 20 miles of Phoenix or Tucson, Arizona. This position has no supervisory duties.

Requirements

• Property claims experience.
• Strong customer service and organizational skills.
• Proficiency in Xactimate.
• An active adjuster license, or the ability to obtain one.
• Candidates with an active insurance license must terminate all existing appointments before onboarding and may not hold outside appointments during employment. Applicants seeking an adjuster role who also hold a resident producer license must surrender it when instructed by the licensing team.
• Authorization to work in the United States; the company does not sponsor work visas.

Nice To Haves

• Experience handling claims both in the field and virtually.
• Applicable active licenses for potential eligibility for the licensing sign-on bonus, which may include a Home Resident Property & Casualty License, Designated Home State (DHS) Florida or Texas License, and/or applicable Appraiser License.

Responsibilities

• Understand the content of all policy types written by the company.
• Create or audit estimates of damage on complex first-party homeowner losses using strong estimating fundamentals.
• Build relationships with internal and external customers across multiple lines.
• Evaluate settlement alternatives for regulatory compliance and fair claims practices, and decide on the best option.
• Negotiate settlements, make settlement payments, and document activities in complex files across multiple lines.
• Manage property claims from inspection through resolution, including estimating damage, reviewing supplements, and handling contents losses.
• Support customers throughout the claims process.
• Manage an assigned territory and workload, conduct field inspections, review coverage, communicate claim activity, and make decisions consistent with policies, procedures, and regulatory requirements.

Benefits

• Potential $1,000 licensing sign-on bonus for eligible candidates with applicable active licenses; current employees and candidates who previously worked for Allstate or its family of companies are ineligible.
• Company-provided technology setup, including a laptop, monitors, headset, keyboard, and mouse.
• Monthly connectivity reimbursement for employees eligible to work from home.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed