Field Operations - Scheduling Support (NFWS)

Grand Canyon Education•Phoenix, AZ

About The Position

Student Worker will work supporting counselors and assisting with appointment scheduling as well as provide operational support to GCU’s non-traditional campus. This position focuses on appointment setting and requires proficiency in various University systems. The role involves working in a fast-paced environment, organizing time effectively, and collaborating with other campus departments. Employment is contingent upon the satisfactory outcome of pre-employment screening activities, including a background check.

Requirements

Willingness to provide excellent customer service
Strong organizational skills and attention to detail
Dependable and punctual
Ability to maintain confidentiality
Willingness to work, learn, and be flexible
Must be available to work shifts on 3 of 5 weekdays each week
Must be able to work close to maximum hours each week (20 during school times, up to 40 during breaks, including Summer)
Enrolled at GCU as a full-time student in a Bachelor’s program or Master’s program
Retain a 2.0 GPA as a Bachelor level student or a 3.0 GPA as a Master level student
Maintain good financial and academic (SAP) standing with the University

Responsibilities

Proficiently use University systems to execute multiple tasks and reporting
Ability to work in a fast-paced, changing environment
Organize time effectively so all prioritized work is completed in a timely manner and desired tasks are achieved to ensure service quality
Work well in a team environment and communicating with other campus departments and leadership
Assist with Excel documents and reports
Appointment setting