Field Operations Manager (FOM)
About The Position
The Field Operations Manager builds plans to generate brand affinity, product trial, word of mouth, and long-term demand in an assigned territory. The role achieves results by managing field leadership teams that plan and execute activations in key markets, build retailer and stakeholder relationships, and identify opportunities to drive brand growth and sales. The position oversees the day-to-day work of field managers, serves as a point of contact for daily operations, and trains, coaches, and develops team members. It manages territory and team needs, business objectives, sales goals, performance data, budgets, targets, and incentive tracking. The role may require travel up to 50% and is performed primarily in an office environment.
Requirements
- Bachelor’s degree.
- 4–6 years of experience in a relevant field.
- Excellent written and verbal communication skills.
- Good interpersonal skills and strong prioritization skills.
- Ability to work in a fast-paced environment.
- Proficiency in common productivity software, including spreadsheet, presentation, and word processing tools.
- Ability to research and analyze data effectively.
Responsibilities
- Manage a team of field managers and serve as the point of contact for daily operations.
- Train and develop new team members, and coach them on opportunities during market visits and team calls.
- Manage daily, weekly, and monthly needs of the assigned territory and team, sharing information promptly with leadership and client teams.
- Proactively manage business objectives and sales goals for assigned locations.
- Identify sales training opportunities and create and execute return-on-investment-based action plans.
- Build and maintain relationships with client partners across assigned locations, leveraging those relationships to increase sales of client products and services.
- Analyze territory and location performance data to develop and execute strategies for meeting or exceeding business objectives and sales targets.
- Manage team budgets, monthly targets, and incentive tracking.
- Hire, retain, train, coach, guide, direct, and develop direct reports; may also delegate work and guide, direct, or mentor indirect reports.
- Travel up to 50% may be expected.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
