Field Nurse Case Manager - South Denver, CO

Gallagher•Greenwood Village, CO

About The Position

The Field Nurse Case Manager provides medical management for workers’ compensation injured employees through telephonic and in-person contact with injured workers and medical providers. The role coordinates with employers and claims professionals to manage medical care and support the injured employee’s return to work. It covers the Denver, Colorado area, with travel of up to a two-hour radius. The case manager coordinates medical evaluation and treatment, collaborates with physicians and injured workers on treatment plans and return-to-work goals, and keeps employers and referral sources informed about treatment and work status. The position also coordinates ancillary services, evaluates treatment outcomes using Evidence Based Guidelines, documents case observations and plans, and prepares reports and correspondence for parties involved in the injured worker’s care. The role may include telephonic case conferences and requires maintaining a minimum caseload of 35 files, 150 monthly billable hours, and at least 95% quality compliance.

Requirements

  • Nursing or medical degree from an accredited institution.
  • Active Registered Nursing license or medical license in the state of practice or states where case management is performed.
  • 2–4 years of work experience.
  • Ability to travel to appointments within approximately a two-hour radius.
  • Intermediate to advanced computer skills, including Microsoft Office and Outlook.
  • Adequate knowledge of managed care, with emphasis on criteria, guidelines, and national standards of practice.
  • Advanced written and oral communication skills, along with organizational and leadership skills.
  • Ability to self-direct and proactively manage assigned case files.
  • Strong time management skills.

Nice To Haves

  • Bachelor’s degree preferred.
  • Workers’ compensation experience preferred.
  • Certification in a related field preferred.
  • 1–3 years of clinical experience preferred.

Responsibilities

  • Coordinate medical evaluation and treatment.
  • Meet with physicians and injured workers to collaborate on treatment plans and discuss return-to-work goals.
  • Keep employers and referral sources updated regarding medical treatment and work status.
  • Coordinate ancillary services, such as home health, durable medical equipment, and physical therapy.
  • Communicate with employers to determine job requirements and explore modified or alternate employment.
  • Discuss and evaluate treatment-plan results with physicians and injured workers using Evidence Based Guidelines.
  • Document case management observations, assessments, and plans.
  • Generate reports for referral sources communicating case status and recommendations.
  • Generate ongoing correspondence to referral sources, employers, medical providers, injured workers, and other participants in the treatment plan.
  • Participate in telephonic case conferences as needed.
  • Maintain a minimum caseload of 35 files, 150 monthly billable hours, and minimum 95% quality compliance.
  • Complete required and applicable training to maintain proficiency and licensing requirements.

Benefits

  • Competitive compensation.
  • Comprehensive benefits programs designed to support well-being.
  • Career development opportunities and ongoing learning.
  • Collaborative, people-first culture with accessible leadership.
  • Opportunity to do meaningful work with global reach and local impact.
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