Field Lead Technician

ALPHA VIDEO & AUDIO INC•Eden Prairie, MN

1d•$32 - $37•Remote

About The Position

The Field Lead Installation Technician (Lead II) serves as the primary field coordinator for small- to medium-sized projects and defined scopes within large-scale projects. The role combines hands-on technical execution with crew leadership, client communication, documentation, and quality control. The Field Lead independently manages job-site execution and ensures work is completed safely, on time, and to Alpha standards. The position involves leading projects with crews of 3–5 technicians or supporting Senior Leads on larger projects. The Field Lead is accountable for installation, termination, labeling, and testing of AV, data, and control systems; rack builds, system wiring, signal verification, system checkout documentation, and functional testing. The role also includes coordinating materials and job-site logistics, resolving field issues, documenting progress, communicating with stakeholders, and identifying and escalating risks and scope issues. The position is remote, based in Eden Prairie, Minnesota, with travel up to 70%.

Requirements

3–5 years of AV or low-voltage installation experience.
Prior experience leading crews or acting as a field point of contact.
Strong problem-solving and organizational skills.
Comfort managing job-site logistics and documentation.
Valid driver’s license.
Passport or Real ID for travel.
CTS certification required; CTS-I must be in progress.
Maintain PLT and OSHA-10 certifications.
Complete additional training and ongoing certification requirements as necessary to support role responsibilities and in accordance with company and industry standards.
Ability to lift, raise, lower, push, or carry up to 75 lbs.
Ability to stand for prolonged periods and bend, crouch, kneel, or crawl, including in small or cramped spaces.
Ability to climb structures such as ladders, scaffolding, ropes, or poles up to 75 feet.
Ability to work on equipment above head and shoulder level or at or below shoulder level while standing or sitting.
Ability to walk, navigate, and stand on even and uneven surfaces.
Physical dexterity to manipulate small parts, including grasping and pinching small objects.
Ability to enter text or data using a traditional keyboard or 10-Key.
Near and distance vision, depth perception at near and far distances, and ability to distinguish colors.
Ability to communicate spoken information and detailed instructions clearly and to hear, understand, and distinguish speech in person, by telephone, or through other technology.
Effectively use MS Office tools, including Excel, Outlook, Project, and Word, and project systems.

Responsibilities

Lead medium- to large-sized projects with 3–5 technicians or support Senior Leads on larger projects.
Serve as the primary field contact for assigned projects.
Delegate tasks to technicians based on their skill levels and project needs.
Coordinate onsite deliveries, staging, and storage of materials.
Perform and oversee installation, termination, labeling, and testing of AV, data, and control systems.
Lead rack builds, system wiring, and signal verification.
Compile system checkout documentation and perform functional system testing.
Troubleshoot and resolve field issues to keep projects on schedule and within budget.
Identify technical, safety, schedule, and scope risks early and escalate concerns to field leadership or project management.
Document daily job-site progress and provide status updates to project stakeholders.
Communicate professionally with clients, other trades, technicians, project managers, and internal teams.
Manage job-site logistics, documentation, tools, and materials; plan daily work and ensure tasks are completed as scheduled.
Provide hands-on guidance to technicians and support consistent technical quality and job-site standards.
Use MS Office tools and project systems to support documentation and communication.