Field Investigations Manager - National Task Force
About The Position
The Field Investigations Manager is part of a fast-growing, constantly evolving environment that partners with Store Operations to provide the best experience to customers. The role focuses on Organized Retail Crime (ORC), with the National Task Force handling sophisticated cases through partnerships with store and Loss Prevention leadership, law enforcement agencies, and methods to identify and deter external and internal dishonesty. The manager assists in implementing a strategy to combat ORC and external theft across TJX brands within an assigned market. The role takes a proactive approach to resolving external losses in assigned stores through training and awareness.
Requirements
- Excellent written and verbal communication skills.
- Time-management and prioritization skills.
- At least 5 years of Loss Prevention or investigative experience.
- Ability to travel to stores within assigned areas.
- Ability to work efficiently under pressure.
Responsibilities
- Assist the Manager of Field Investigations in managing and executing National Task Force activities.
- Initiate, conduct, and resolve sophisticated organized theft and fraud investigations.
- Develop creative strategies within the assigned market and coordinate efforts with the Manager of Field Investigations.
- Manage Loss Prevention Investigators assigned to one or two markets.
- Partner with federal, state, and local law enforcement agencies to prosecute external fraud activities within the assigned area.
- Develop staffing plans.
- Recruit, interview, and hire National Task Force members.
Benefits
- Associate discount
- 401(k) match
- Medical insurance
- Dental insurance
- Vision insurance
- Health Savings Account (HSA)
- Health care Flexible Spending Account (FSA)
- Life insurance
- Short-term and long-term disability insurance
- Paid holidays
- Paid vacation
- Paid sick leave
- Paid bereavement leave
- Paid parental leave
- Employee Assistance Program (EAP)
- Management incentive programs
- Auto and home insurance discounts
- Tuition reimbursement
- Scholarship program
- Adoption and surrogacy assistance
- Smoking cessation assistance
- Child care and cell phone discounts
- Pet insurance
- Legal insurance
- Credit union
- Referral bonuses
- Competitive salary
- Annual incentive
- Long-term incentives
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
