About The Position

The Loss Prevention Investigator joins TJX’s National Task Force in a fast-growing, evolving environment and partners with Store Operations to support customer experience and combat organized retail crime (ORC) and external theft across the TJ Maxx and Marshalls brands within an assigned market. The role works with store and Loss Prevention leadership and local, state, and federal law enforcement to investigate cases and proactively address external losses through training and awareness. The position includes specialized over-the-road investigations, planning and conducting surveillance on public roadways, and travel between worksites or other locations during the workday. Access to a personal vehicle is necessary because these duties cannot be completed using public transportation or shared ride services.

Requirements

  • At least 5 years of Loss Prevention or investigative experience.
  • Excellent written and verbal communication skills.
  • Attention to detail, time management, and prioritization skills.
  • Ability to travel to stores within assigned areas.
  • Access to a personal vehicle is necessary for the required investigations and travel.

Nice To Haves

  • College degree in Criminal Justice preferred.
  • Organized Retail Crime experience preferred.
  • Formalized interview/interrogation training; WZ is a plus.
  • Multi-store investigation experience preferred.

Responsibilities

  • Use loss prevention reporting tools to identify and investigate ORC cases at the direction of the Manager of Field Investigations or Investigation Supervisor.
  • Conduct static and mobile surveillance.
  • Proactively investigate habitual offenders who pose a risk to TJX employees.
  • Work with store management and field Loss Prevention to identify ORC opportunities and develop action plans to eliminate them within the market.
  • Initiate and conduct investigations involving individuals associated with ORC groups.
  • Use market resources to build cases.
  • Support fence investigations.
  • Plan and execute specialized over-the-road investigations and surveillance on public roadways.
  • Travel to stores within assigned areas and between worksites or other locations during the workday.

Benefits

  • Associate discount
  • 401(k) match
  • Medical, dental, and vision coverage
  • Health Savings Account (HSA)
  • Health care Flexible Spending Account (FSA)
  • Life insurance
  • Short- and long-term disability
  • Paid holidays, vacation, sick, bereavement, and parental leave
  • Employee Assistance Program (EAP)
  • Incentive programs for management
  • Auto and home insurance discounts
  • Tuition reimbursement
  • Scholarship program
  • Adoption and surrogacy assistance
  • Smoking cessation assistance
  • Child care and cell phone discounts
  • Pet and legal insurance
  • Credit union
  • Referral bonuses
  • Competitive salary and benefits package
© 2026 Teal Labs, Inc
Privacy PolicyTerms of Service