Field Engineer 4

TekWissen • Tucson, AZ

1d

About The Position

As a Client Field/Computer Technician, you will receive service requests to repair laptops and desktop computers in the metro area and surrounding areas. The work includes replacing hard drives, motherboards, and keyboards; performing whole-unit swaps; and repairing or replacing PC peripherals. Reliable transportation is required. You will close service tickets in real time in the client Call Management system using a company-provided phone.

Requirements

• At least 2 years of hands-on experience with laptop and desktop break-fix work.
• General knowledge of laptop and desktop hardware and software, including basic knowledge of Microsoft applications.
• Ability to resolve basic or non-complex problems as directed.
• Reliable transportation to service the metro and surrounding areas.

Nice To Haves

• Computer-building background experience.

Responsibilities

• Repair laptops and desktop computers in the metro area and surrounding areas.
• Replace hard drives, motherboards, and keyboards.
• Perform whole-unit swaps.
• Repair or replace PC peripherals.
• Close service tickets in real time in the client Call Management system using a company-provided phone.

What This Job Offers

• Career Level: Senior
• Education Level: No Education Listed