Field Engagement Specialist - Inside Sales

Libra Solutions • Indianapolis, IN

2d

About The Position

MoveDocs is seeking an assertive, ambitious Firm Engagement Specialist to support law firm relationships and their interactions with medical providers while assisting the Regional Vice President. The role serves as a regional point of escalation for law firm and plaintiff medical needs identified by the Regional VP. The successful candidate will build relationships, work efficiently in a fast-paced environment, and manage multiple tasks. The position includes opening new business within existing accounts and helping manage accounts. Candidates must be located in the United States, have experience in the personal injury industry or medical field, and be able to work the stated time-zone hours.

Requirements

• Experience working in the medical or personal injury field.
• High school graduation.
• Excellent verbal and written communication skills and a strong aptitude for listening.
• Excellent PC skills, including email and Microsoft Office, including Word and Excel.
• A high level of drive, motivation, and goal orientation.
• Organization, attention to detail, confidence, positivity, passion, and compassion.
• Ability to work in a fast-paced environment and multitask effectively.
• Adaptability and drive to ensure the day's tasks are completed.
• Ability to work CST time-zone hours.

Nice To Haves

• College degree.
• 1–2 years of sales experience.
• Customer service experience.
• Strong relationship-building skills.

Responsibilities

• Serve as the point of contact for Business Development Executives in the field and inform them of issues involving firms and providers.
• Act as the level-one contact for law firm escalations related to medical matters on the platform, with a complete understanding of the operations processes supporting MoveDocs.
• Work with providers, firms, and the operations team to resolve ongoing case issues, involving the necessary departments to resolve problems quickly.
• Support firm growth by performing and supporting demonstrations of the MoveDocs platform.
• Make active introductions to firms not already using the platform.
• Handle incoming calls professionally, communicating clearly and following through promptly.
• Complete tasks in an organized fashion with extreme attention to detail.
• Provide backup for Directors and other Firm Engagement Specialists when needed.

Benefits

• Competitive compensation consisting of salary and commission.
• Medical, dental, and vision plans.
• 401(k) with company match.
• Flexible spending account.
• Paid time off.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED