Field Enablement Manager

HG Insights

3d

About The Position

The Field Enablement Manager runs the day-to-day enablement program for customer-facing teams at HG Insights, including Account Executives, Sales Development Representatives, BDRs, and Customer Success Managers. The role maintains weekly GTM Enablement sessions, new-hire onboarding, and launch readiness so that sellers and CSMs understand product updates, their business value, and how to demonstrate them.

This is a hands-on position that builds content, hosts sessions, and operates enablement programs in partnership with Sales and Customer Success leaders and Product Marketing. The manager reports to Sam Brace, Director of Field Enablement and Customer Education, and directs intern work on field enablement tasks.

Requirements

• 3 to 5 years of experience in sales or customer success enablement.
• Hands-on experience with an enablement platform such as Flockjay, Highspot, Seismic, or Mindtickle.
• Confidence presenting live to Sales and Customer Success audiences.
• A track record of building content that representatives use.
• Comfort editing video content with production and post-production tools such as Descript or Camtasia.
• Ability to learn a technical product quickly and explain it in business terms.
• Clear written English.
• Ability to work regular hours that overlap with US business hours, as live sessions run on US time.

Nice To Haves

• Experience as a quota-carrying seller or CSM.
• Knowledge of GTM data, technographics, or intent products.
• Experience using AI tools such as Claude to speed up content and reporting.
• Experience running onboarding or certification programs for a global sales team.

Responsibilities

• Plan, build, and host the weekly GTM Enablement session, then publish its recording, slides, and highlights to the global GTM Slack channel.
• Own Flockjay programs by building and assigning courses, assessments, and hands-on assignments; track completion and share leaderboards and team breakouts with Sales and Customer Success leaders.
• Run onboarding and ramp plans for AEs, SDRs/BDRs, and CSMs, including internal certificate and badging programs covering HG Insights products and offerings.
• Work with Product Marketing to turn launch materials into talk tracks, demo scripts, objection handling, and battlecards so the field is trained before each release.
• Create CSM-specific adoption plays, renewal and expansion conversation guides, and guidance for positioning HG Insider sessions and Academy classes with accounts.
• Update the enablement library after each release and retire outdated assets.
• Share monthly completion, certification, and ramp metrics, and bring gaps to Sam and GTM leaders.
• Help run enablement at sales kickoff and other in-person training as needed.
• Direct intern work on field enablement tasks.

Benefits

• Comprehensive healthcare coverage for employees and their families.
• Monthly wellness reimbursement.
• Access to Able To professional mental health coaching for stress, anxiety, and depression support, as available by region.
• US employees receive a 401(k) with up to 5% company matching.
• UK employees are enrolled in a pension scheme.
• Stock options for every employee.
• Annual learning reimbursement.
• Commitment to career development at every stage.
• Culture Club participation and a voice in shaping the workplace.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed